About this role
Job SummaryThis position is located at the National Visa Center (NVC) in Portsmouth, NH. The National Visa Center (NVC) is organized within the Office of Domestic Operations, Visa Services Office, Bureau of Consular Affairs (CA/VO/DO). The position serves as a Program Coordinator with responsibility for the planning and coordination of a strong and effective Post Liaison Program.
QualificationsApplicants must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants must have 1 year of specialized experience equivalent to the GS-12 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience reviewing, evaluating, and staying abreast of developments and changing strategic priorities that impact how products and services are delivered. Experience managing incoming and outgoing communications with stakeholders, analyzing trends and articulating possible solutions. Experience analyzing, developing and implementing directives to internal and external audiences. Experience planning and managing prioritization of complex processes that are dependent upon input from other sources. There is no substitute of education for specialized experience for the GS-13 position.
Major DutiesProvides frontline oversight of NVC Post Liaison and Scheduling services.Establishes and maintains close and effective working relationships with key contractor personnel involved in Immigrant Visa (IV) processing .Monitors incoming communications from posts and oversees NVC IV interview scheduling activities on behalf of overseas Embassies and Consulates to ensure that the scheduling process operates smoothly and efficiently.Works closely with contractor staff to ensure that notices of appointment are properly generated and disseminated to all parties involved in the cases, including applicants, petitioners, and agents of choice, as applicable.Works closely with NVC contractor staff, Consular Officers, and leadership to analyze, develop, implement, and update Visa Office policy guidance.Serves as a Government Technical Monitor (GTM) with responsibility for monitoring and overseeing technical performance on assigned aspects of various contracts administered by NVC for assigned contracts administered by NVC.