About this role
Job SummaryThis position is located in the Small Business Administration, Office of Field Operations - HQ in one of the cities listed above. The incumbent provides oversight of SBA program grantees and Resource Partners to include compliance reviews, site visits, and other monitoring activities, and the work involves extensive planning and knowledge, and decision making on the full spectrum of complexities found in OMS support functions.
QualificationsGS-12: One year of specialized experience, equivalent to the GS-11 grade level in the Federal service, obtained in either the private or public sector that includes working independently in building and managing collaborative alliances and partnerships with a variety of business development partners; and. developing marketing strategy for programs and services for growth and development of a customer base; and developing and delivering outreach, training, presentations and education on a variety of business management, financial management or lending topics related to small business; and preparing press releases for media inquiries and communicating information to the press. These qualifications must be clearly referenced in your resume. There is no education substitution for this grade level. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site: General Business and Industry Series 1101b Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Generally, time in Non-Pay status as a federal employee is not creditable towards the specialized experience requirement listed above. All qualification requirements must be met by 11:59 pm (Eastern Time) on 05/29/2026.
Major DutiesClosing Date of the announcement extended to 29 May 2026. As a/an Outreach and Marketing Specialist at theGS- 1101-12, some of your typical work assignments may include: Media Relations & Communications - Promotes and/or develops new releases, SBA featured story ideas and Op-Eds for the Media. Produce feature stories for the media on successful businesses that have received SBA assistance including official SBA Success Stories and other stories which are pitched to the media that reflect the current trends and developments at SBA programs and services (such as but not limited to SBA loan volume trends and special initiatives). Act as the region point of contact for disaster media coverage and will distribute disaster press releases as requested by the Office of Disaster Assistance or OCPL. Serves as a media communication liaison by coordinating media inquiries, drafting talking points and public-facing materials, supporting leadership engagement, monitoring media coverage, and ensuring all communication is accurate, timely, and cleared through appropriate agency channels. Partnering - Build and maintain a local network of collaborative partnerships: economic development practitioners in Federal, state, regional and local government, chambers of commerce, business and trade associations, financial institutions, educational institutions and civic/community organizations. Outreach - Participate in or lead projects to accomplish outreach events and will be expected to collaborate with others on the team and other resources to ensure that the projects are successful. Compliance - Field technical representative responsible for compliance oversight of SBA district office customers. Conduct program evaluations, monitors and assesses awardee performance, ensures that grantees comply with terms and conditions of award, and reviews financial reports in accordance with associated SOP guidance. Oral Communication - Represent the SBA at a variety of public functions through outreach/presentations/trainings in order to educate the small business, lender and contracting community about SBA programs and services, and other small business-relevant topics. Other Local Marketing Duties - To be determined by the Regional Administrator or designee.