About this role
Your character – A service-minded IT professional with excellent motivational and leadership abilities We are looking for someone with a bachelor’s in IT or equivalent knowledge gained through work experience. Previous experience from working as a coordinator or in a project leader role is important, and we value your proven leadership skills and customer orientation. If you hold a certification in ITIL Foundation we consider this advantageous, and as we operate locally while in an international organization, your communication skills in English and Swedish are excellent, both written and verbally. We are truly interested in your passion and personality. You are strategic and well organized, planning your work and following up to ensure high quality results. You understand the importance of true teamwork but you also take an active part in building your own success by continually moving forward and increasing your competence. As our stakeholders are spread globally, you enjoy working in an international environment, using your excellent and trustworthy communication skills to build long lasting relationships. Additionally, you have the ability to work in a, sometimes, fast-paced environment and, by being flexible and prioritizing, you handle several assignments at the same time. At Sandvik, we strongly believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers. Application Send your application no later than October 23, 2018. Read more about Sandvik and apply at home.sandvik/career , Job ID: R0003483. The ad is aimed only for those who are permanently employed at Sandvik. Sandvik Group IT, part of Sandvik Group, is moving forward into the future with an aim of improving our agility in enabling IT solutions within the organization. It is all about establishing a stronger entrepreneurial drive, with leaders who have full, end-to-end responsibility and accountability for their results and a team of open minded and business-driven people with good technical understanding. Our department manages several system deliveries and customer requests within IT and we work closely with our customers to ensure satisfaction with our services. We are now looking for an IT Production Coordinator for Sandviken, to lead our team and ensure that we reach our goals as well as agreed Service Level Agreements. We offer you the chance to develop your leadership skills, engage in customer relations and build a wide contact network with system owners and stakeholders across the globe. The experience this position offer is also an excellent foundation for further advancements within IT. Your mission – Strengthening our operational abilities by high-quality production coordination As an IT Production Coordinator, you lead, plan and carry out daily operations and support employees, to ensure we meet targets for designated production areas. You prioritize, coordinate and lead assignments and other work tasks by escalating and reporting critical issues and risks, and implementing and sustaining best practices and ways of working, guided by policies and guidelines. Receiving and planning for new objects to be included in daily operations and the production environment, as well as planning and allocating production capacity to secure delivery of ongoing and new assignments, are some of your responsibilities. Furthermore, you ensure creation and maintenance of documentation by following up production metrics, e.g. cost, budget, capacity and reporting for customers. In this role, you also represent the area in different forums and contribute to the development of methods and processes, and you participate operationally in design coordination, solution design, continual service improvements and service operations. Sandvik is a high-tech and global engineering group offering products and services that enhance customer productivity, profitability and safety. We hold world-leading positions in selected areas – tools and tooling systems for metal cutting; equipment and tools, service and technical solutions for the mining and construction industries; products in advanced stainless steels and special alloys as well as products for industrial heating. In 2017, the Group had approximately 43,000 employees and sales of 91 billion SEK in more than 150 countries within continuing operations.