About this role
We’re seeking a dedicated Claims Handler (m/f/d) to join our dynamic team at SIXT in Lisbon. In this role, you’ll take charge of managing damage claims, collaborating with internal and external partners, and delivering exceptional customer service. If you thrive in a diverse and fast-paced environment, enjoy solving complex challenges, and are ready to make a real impact, this opportunity is for you!
Apply now and become part of TEAM ORANGE!
YOUR ROLE AT SIXT
You investigate and process damage claims efficiently, ensuring alignment with company guidelinesYou collaborate with internal teams, insurance companies, authorities, and damage experts to build comprehensive case filesYou provide exceptional customer service and communicate with clients in English and FrenchYou make informed decisions independently, contributing to a seamless claims management process.You handle a variety of cases, keeping your work dynamic and engaging.You uphold and enhance quality standards while navigating complex scenarios.YOUR SKILLS MATTER
Experience in claims management or customer service, with a genuine passion for client interactionProficiency in MS Office, especially Excel and Outlook, with the ability to handle multiple tasks effectivelySkills in organization and time management, thriving in a fast-paced environmentAttention to detail paired with excellent problem-solving abilitiesLanguages outstanding written and verbal communication skills in both French and EnglishWHAT WE OFFER
The SIXT Lisbon Experience Two of Lisbon's most exciting hubs — Factory Lisboa in Beato and ARTs Lisboa in Parque das Nações — are where you'll find your new home base. Expect a fast-paced, international atmosphere where ideas flow freely, people genuinely look out for each other, and no two days feel quite the same
Community & International Environment Join a truly global workplace with colleagues from many nationalities. Regular team events, community activities, and inspiring talks with internal and external speakers make our Lisbon hubs more than just an office
Flexibility & Modern Work Setup Benefit from a hybrid working model with two office days per week and flexible working hours. Our modern offices are designed for collaboration while allowing you the flexibility to work in the way that suits you best
AI at your fingertips From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve
Time Off & Wellbeing Enjoy 28 vacation days per year, an additional day off on your birthday, one volunteer day annually, and private health insurance that also covers your spouse and children free of charge
Everyday Benefits Receive a yearly Coverflex allowance and a daily meal allowance to make life a little easier every day
Employee Perks Get exclusive rates on all SIXT services, with special discounts extended to your family and friends. Because great perks are even better when you can share them
About us:
We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!