About this role
Job Responsibilities: You will lead and support Service Delivery Maintain delivery models, frameworks, job roles, assessments, and strategies Lead sponsors on all levels and implement Service Delivery Strategy Provide training and drive knowledge transfer You possess at least 2 years of Service Delivery experience Prior Knowledge of Sales Processes Change and improvement management skills Negotiation and argumentation skills Project Management skills You are capable of formulating strategies and concepts Presenting and communicating information Social, communication and negotiation skills Responsible for end-to-end logistics solutions to achieve required on-time pick up & delivery of goods. This includes executing processes to meet the logistics costs budgets and operating plans in their area of responsibility, and initiating improvements in logistics operation, and facilitates a strategic outlook that will better serve all stakeholders We are now looking for a Service Delivery Manager When it comes to carpet, furniture and lightning, Kashan i Malmö AB is one of biggest carpet and furniture companies in Scandinavia. By importing different luxury with different designs, we bring the globe to our customer. Our main customers are those who are looking for uniqueness and extravagance. We are known to be at the top when it comes to provide service to our customer and therefore we are looking forward to strengthen it by being more precis when it comes to delivery issues. Therefore, as a Service Delivery Manager, you are asked to accelerate service delivery, efficiency, and performance of the logistics of the company to increase our customers’ trust in us. Also, you required to build an environment that supports efficiency and profitable growth. In this role, you will drive the delivery effort to make their work more efficient through adequate delivery tools, processes, ways of working, measurements, job roles, competence models. You will support, deployment programs and common structures. Additionally, you will secure close partnership with chain supply of company to upgrade competence and Knowledge Management practices. When it comes to carpet, furniture and lightning Kashan in Malmö ab is one of biggest companies in Scandinavia. By importing different luxury with different designs, we bring the globe to our customer.