About this role
Job Title: Chromebook Specialist
Department: Technology Services
Reports to: Director of Technology
Classification: Exempt
Summary
The Chromebook Specialist oversees the setup, inventory tracking, and technical support of more than 4,000 district-issued mobile devices. Responsible for enterprise Google organization enrollment, device provisioning, and rapid hardware/software troubleshooting, this position ensures students and staff maintain reliable access to digital learning tools. The role balances active help desk support with asset tracking, team project collaboration, and equipment procurement recommendations.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Essential Duties and Responsibilities
- Provides configuration, deployment, documentation, and technical support for 4,000+ district provided mobile devices.
- Assists with inventory tracking and management of mobile devices.
- Prepare, assign, and deliver new student devices.
- Effectively and quickly responds to user support Chromebook requests as assigned by the Help Desk.
- Creates, documents, and escalates support tickets as needed.
- Makes recommendations to purchase Chromebook hardware.
- Actively contributes to the goals, mission and vision of the department.
Supervisory Duties
None
Qualifications
Education/Experience
- High School diploma or equivalent.
Certificates, Licenses, Registrations
No certification requirements
Skills and Abilities
- Setup, configuration, and deployment of Chromebook for staff and student use. Proficiency in being able to enroll each Chromebook in the Google organization.
- Diagnoses and resolves hardware, software, and network issues on Chromebooks.
- Proficiency with Google Apps for Education platform (Docs, Sheets, Slides, Forms, etc.).
- Assist other technology staff on large project implementations as needed.
- Effectively communicate (written and oral) at all levels of the organization.
- Other responsibilities as assigned by the Director of Technology.
Language
Excellent written and verbal communication skills.
Computation
Basic math skills are required.
Reasoning
Able to follow directions independently and work in a team environment.
Additional Skills and Abilities
None
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Rarely
- Climb a ladder.
- Use power drills, hammers, etc.
- Enter a narrow passageway on hands/knees
Occasionally
- Clean dirty equipment.
- Reach above your head.
- Use a hand truck/dolly.
Regularly
- Use a keyboard and mouse.
- Drive personal vehicles between district buildings.
- Lift/carry equipment short distances.
- Unpackage equipment.
- Bend at the waist.
Walking
Campus wide walking distances are expected.
Hearing
Be able to hear in a noisy environment.
Speaking
Speaking frequently with all staff, and district administrators.
Seeing
Extensive computer usage is required.
Lifting
Ability to lift up to 20 pounds on a daily basis.
Attendance
Regular attendance is expected. Hours are 7:30 a.m. - 4:00 p.m.
Conditions and Environment
The work conditions and environment described here are representative of those that an individual will encounter while performing the essential functions of this job.
The work environment is consistent with a typical school environment.
Terms of Employment
12 months. Salary and work year to be established by the Board.
Evaluation
Performance of this job will be evaluated in accordance with provisions of the Board
Policy on Evaluation of Certified Staff.