About this role
Responsibilities
- Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
- Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
- Responsible for the overall supervision and management of the Security Operations in the absence of the Director of Public Safety and the Security Shift Manager
- Assist in the development of the security team through training, scheduling, conducting evaluations, and issuing corrective action
- Initiate the review of Security Incident Reports
- Oversee the physical security of the casino and company assets
- Responsible for the physical safety of guests, employees, and company assets
- Escort cash, chips, and table drops as needed
- Report any criminal or suspicious activity without hesitation
- Ensure the department adheres to all regulatory, departmental, and Company policies and procedures
- Communicate any violations of Company policies and procedures as well as any regulatory requirements
- Safeguard the overall integrity of gaming
- Perform other duties as assigned
Additional Benefits
- $7 Daily Garage Parking
Qualifications
- Must be 21 years of age or older
- Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
- High school or equivalent required
- College or military education preferred
- Prior security, safety, or loss prevention experience preferred
- Must have excellent customer service skills
- Strong organizational, planning, and supervisory skills are required
- Must have open work availability to work nights, weekends, and holidays
Physical Demands
- Frequently required to walk, run, kneel, stretch, push, twist, bend, and lift.
- Requires visual acuity to perform close-up activities and peripheral oversight
- Requires manual dexterity to conduct repairs on slot machines