About this role
Responsibilities
Program Management
- Provides an efficient and effective program structure.
- Provides, implements and maintains a system for continuous quality improvement.
- Ensures that the program's mission and its services are carried out effectively and efficiently.
- Monitors smooth day-to-day operation of program activities and service delivery.
- Assumes responsibility for assessing coordinating and implementing service planning needs of clients assigned to designated program(s) area.
- Implements new program services and quality improvement systems to meet the changing needs of clients and changes in the health care services delivery system.
- Ensures coordinated services to clients through effective interface with various program components and with external service providers.
Requirements
- Work requires general and specific knowledge of behavioral health, recovery and rehabilitation generally obtained by a Bachelor's degree and two years' experience or an Associate's degree and four years' experience. If not degreed, 5 years of experience is required. One year of supervisory experience is preferred.
- Must be a licensed mental health professional or possess CPRP (certified psychiatric rehabilitation professional) at time of hire or within 1 year from date of hire. (This qualification is not applicable to Developmental Disabilities programs.)
- Working knowledge of Microsoft Office, ability to navigate through applications and utilize a keyboard to input required documentation into electronic health record. Prior experience with electronic health record a plus.
- Effective communication and interpersonal skills to develop positive relationships with community organizations, clients and families; to direct staff and resolve problems and issues.
- Ability and desire to work with and advocate for our client population.
- Ability to monitor, revise and understand the program budgetary process.
- Must possess a valid state Driver's License with a driving record that meets Sheppard Pratt regulations.
- Must possess a 4-passenger vehicle that meets Sheppard inspection and vehicle insurance that names employee as insured driver.
- Must be flexible to adjust schedule to meet program needs including evening or weekends. Requires On-Call availability.