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Switchboard Operator @ QHC

Springfield, Missouri, USOnsiteFull-time
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About this role

McKenzie-Willamette Medical Center is your community medical provider, serving the Willamette Valley and its residents. Our 113-bed hospital offers inpatient, outpatient, diagnostic, medical, surgical and emergency care. We are a family of caregivers offering care to our larger family — our community.

Position Details

  • Hourly Base Rate: $18.60 - $23.66
  • Shift: Days
  • Shift Hours Per Week: 40
  • SEIU Local 49 represented position

Job Posting Date: 11/13/2026

Job Summary

  • Under the supervision of the Patient Access Manager/Supervisor, operates the computerized telephone, and PBX switchboard.
  • Operates electronic communication system, and hospital information systems.
  • Receives and transmits emergency messages for various staff and hospital alarm notices.
  • Operates overhead, voice, digital and other paging systems.
  • Reports irregularities in equipment operation.
  • Performs various clerical duties.
  • Gives directions, information and instructions to patients, visitors, hospital staff and others.
  • Assists as needed in Patient Registration performing quick registration functions, assist in directing patient and visitor flow.

Qualifications

  • High School diploma or equivalent preferred.
  • Experience handling multi-line telephone. Excellent communication skills.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for professional development and advancement.
  • Supportive work environment with a collaborative team.
  • Comprehensive healthcare coverage.
  • Retirement savings plan.
  • Paid time off and flexible scheduling options.
  • Student loan repayment program.

Skills

PBX switchboard operationhospital information systemclerical dutiesPatient Registration

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