About this role
Nusenda Credit Union is dedicated to excellent member service and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values.
As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, tuition assistance and more!
Thank you for your interest in joining the Nusenda team!
We are currently looking for a Commercial Portfolio Manager to join our organization. As a Commercial Portfolio Manager, you'll be responsible for monitoring and servicing an assigned portfolio of existing commercial banking relationships to ensure superior service levels, sound credit quality, and timely portfolio administration. You'll coordinate, underwrite, and execute timely loan reviews, renewals, modifications, covenant monitoring, and ongoing portfolio management activities while serving as a primary point of contact for members throughout the portfolio management process with support from Commercial Portfolio Administrators. Also, you'll be responsible for all deposits services for assigned relationships in coordination with Commercial Portfolio Administrators, and partners.
What You'll Do
- Act as the primary point of contact in monitoring and servicing an assigned portfolio of existing commercial relationships, including loan reviews, renewals, modifications, covenant monitoring, financial reporting requirements, ongoing portfolio administration, and responsible for related business deposits for assigned relationships as applicable.
- Serve as a primary coordinator and point of contact for members regarding portfolio matters while ensuring superior service levels, timely response to requests, and compliance with loan agreement requirements.
- Coordinate and execute portfolio-related credit activities, including collection of financial information, evaluation of borrower credit performance, preparation of credit memorandums, risk rating recommendations, approval package preparation, and facilitation of credit decisions.
- Monitor portfolio performance, identify emerging risks, exceptions, and servicing issues, and recommend appropriate courses of action.
What You'll Need
- Three to Five years of similar or related experience
- Bachelors Degree in Business Administration or related field
Key Skills and Experience
- Knowledge of consultative member service practices supporting business owners and commercial borrowers.
- Proficient in analyzing business financial statements and applying foundational accounting principles, including Generally Accepted Accounting Principles and cash-based accounting methods.
- Knowledge of Customer Relationship Management (CRM) platforms, loan documentation systems such as LaserPro Understanding of local market conditions, industry trends, business loan structures, appraisals, title commitments, Uniform Commercial Code filings, and loan documentation requirements.
- Must be able to handle multiple responsibilities, meet deadlines, deal with sensitive information and handle problem resolution.
Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.