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Senior Administrative Assistant @ MNP

Toronto, Ontario, CAOnsiteFull-time
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About this role

Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.

Make an impact with our Administration team as a Senior Administrative Assistant. This diverse team of professionals directly contributes to the success of the firm by supporting internal and external clients. As a trusted advisor, you'll ensure the efficient and effective operation of our business.

MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.

Responsibilities

Case & Project Coordination

  • Participate actively in team meetings to monitor priorities, blockers, deadlines and required follow-ups
  • Set up new cases and support their progression through the internal workflow from initiation through close-out
  • Track active cases throughout their lifecycle, proactively identifying outstanding actions, administrative dependencies and next steps
  • Follow up on blocked cases and outstanding items to help ensure matters continue to move forward in a timely manner
  • Prioritize and flag files requiring attention and coordinate follow-up with the appropriate team members
  • Provide practical project and administrative coordination that enables the technical team to focus on technical work
  • Manage the flow of work and documentation requiring Partner review, approval or signature, while monitoring upcoming deadlines and work requirements

Client & Stakeholder Coordination

  • Act as a key administrative liaison between clients, Partners, MNP Legal and other internal and external stakeholders
  • Draft, Coordinate and follow up on client contracts, Engagement Letters, Master Services Agreements, approvals and other required documentation
  • Provide ongoing client communication and relationship support, ensuring requests and follow-ups are handled professionally and promptly

Billing & Financial Administration

  • Review monthly billable hours by client and assist with the preparation and processing of invoices
  • Prepare detailed and itemized client invoices when required, ensuring appropriate supporting information is included
  • Provide billing and accounts receivable support, including following up on outstanding items as required
  • Assist Partners with expense reports and other financial administrative requirements

Partner & Administrative Support

  • Provide comprehensive administrative support to multiple Partners and team members, ensuring priorities, deadlines and administrative requirements are effectively managed
  • Monitor and manage assigned Partner Outlook calendars, including coordinating internal and external meetings, responding to changing priorities and resolving scheduling conflicts
  • Coordinate meeting logistics, including meeting rooms, audiovisual requirements, catering and preparation of supporting materials
  • Support Partner email and workflow management, including identifying items requiring follow-up or action
  • Coordinate travel arrangements and related logistics

Documents, Proposals & Business Development

  • Prepare, review, edit and format client correspondence, templates, engagement letters, reports, presentations, proposals, Word documents, Excel workbooks and other materials
  • Provide support with RFP responses, proposal development and research requests
  • Maintain opportunities and client account and contact information within the CRM platform, ensuring information is accurate and current

Team & Office Support

  • Assist with team meetings and events, including coordination and logistical support as required
  • Record minutes at meetings and distribute or archive them appropriately
  • Maintain accurate and organized electronic and paper filing systems in accordance with established processes
  • Maintain working knowledge of systems and processes used by the Administration team to respond to inquiries and provide backup support when required

Skills and Experience

  • 5+ years of progressively responsible administrative experience, preferably supporting multiple senior leaders in a fast-paced, deadline-driven environment
  • Post-secondary education in Business Administration, Office Administration or a related discipline is considered an asset
  • Advanced proficiency in Microsoft Office, particularly Word, PowerPoint, Excel and Outlook
  • Strong commitment to client service, with excellent interpersonal and communication skills and a demonstrated ability to handle confidential and sensitive matters with tact, discretion and integrity
  • Comfortable working in a highly technical, fast-paced and evolving environment, with the ability to quickly learn new processes, systems and ways of working
  • Excellent organizational, prioritization and time-management skills, with the ability to manage multiple files, deadlines and competing priorities simultaneously
  • Previous experience within a partnership, professional services or similarly client-focused environment is considered an asset
  • Experience supporting proposals, RFPs and procurement processes is considered an asset
  • Flexibility to work additional hours when required to support business and client needs
  • Some travel may be required

MyRewards@MNP

With a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You will be rewarded with generous base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, flexible benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, MNP University, a flexible ‘Dress For Your Day' environment, firm sponsored social events and more!

The annual salary range for this position is: $50000 - $72000

Diversity@MNP

We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to apply!

Future/Current Opportunity: Current

Skills

Microsoft OfficeOutlookExcelWordBilling

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