About this role
Essential Job Responsibilities
- Responsible for all aspects of scheduling MRI patients including:
o Reviewing MRI prescription and authorization documents
o Obtaining all necessary documentation to insure safe scheduling and efficient billing of MRI orders received
o Solely responsible for entering orders into an electronic health records (EHR) system, as well as coordinating prior authorization requirements with referring office staff members
o Assisting patient through the MRI scheduling process while keeping the referring office informed of scheduling and/or cancellations
o Gathering relevant patient history, implant documentation and lab results required
o Scheduling, rescheduling and canceling MRI appointments
o Verifying physician orders and obtaining necessary patient and insurance information
o Entering patient information into an electronic health records (EHR) system.
Education
- High School Diploma or equivalent required.
- 1 – 2 years' experience in medical or related.
Additional Requirements
- Knowledge of medical terminology and procedures, knowledge of health insurance industry practices and/or scheduling procedures highly preferred.
- Experience with EHR systems.
- Exceptional customer service, interpersonal skills, and communication skills
- Proficiency of electronic records systems preferred. Must have strong data entry skills.
- Must be able to complete tasks with a high-degree of efficiency and accuracy while working in a fast-paced environment with frequent disruptions.
- Must demonstrate ability to analyze data and resolve complex problems.
- Must have the ability to work independently while managing time and workload appropriately.
- Must be able to travel to various locations and work overtime hours as needed.