About this role
Monday-Friday, 7:30-4:30PM
Required Qualifications
- Associate degree from an accredited college or university required (significant progress towards bachelor's degree may be considered in lieu of degree)
- Must be legally authorized to work in the United States without company sponsorship
- Must possess a demonstrated knowledge of patient registration and pre-service activities, point-of-service collections, and pre-service processes.
- Knowledge of patient access services and the overall effect on the revenue cycle
- Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics
- A thorough understanding of government and commercial insurance plans, payor, networks, and government resources
- Demonstrates effective communication with a customer and simplifying complex information
- Excellent phone presentation and communication skills
- Advanced problem-solving skills and the ability to work collaboratively with other departments to resolve issues with innovative solutions
- Strong organizational skills and attention to detail
- Working knowledge of medical terminology, ICD-10, and CPT Coding
- Ability to work independently, make decisions, meet deadlines, multi-task, and solve problems while working under a moderate to high degree of pressure
- Proficient in Microsoft Office and hospital-based computer system (preferably EPIC)
- CRCA- SCHFMA's Certified Revenue Cycle Associate certification (or comparable
Revenue Cycle certification through AAHAM or HFMA)
- Four years of experience in a healthcare revenue cycle position or clinic operations experience or at least 1 year of related experience in a related leadership role.
- CPR Certification (May be attained after hire into position)
Preferred Qualifications
- Bachelor's or master's degree from an accredited college or university
- CHAA- NAHAM's Certified Healthcare Access Associate certification (must be attained within first year)