About this role
COMPANY OVERVIEW
We are a dynamic growing insurance agency that offers competitive compensation and benefits along with tremendous opportunities for personal and professional growth. The team at Town & Country Insurance is professional, friendly and helpful! We are proud to be recognized as a Trusted Choice agency and have grown to become one of the largest insurance providers in Iowa.
THE ROLE
The Commercial Customer Service Representative is the service link between the insurance agency client and the carriers represented by the agency. A friendly, customer-service oriented personality and a positive, cooperative attitude are paramount. This role will provide current clients and prospects with quality service and assist the agency with prospecting and sales activities.
ESSENTIAL JOB DUTIES
- Provide clerical assistance to producers
- Assist on special projects
- Round out accounts by cross-selling additional coverage or policies to agency clients.
- Quoting possible personal, farm and commercial changes for premium differences
- Responsible for the customer service needs of the office's personal, farm and commercial insurance clients
- Process personal, commercial and farm policy changes and cancellations
- Proof all changes and cancellations
SKILLS
- Highly professional with unquestionable integrity and moral character
- Attention to detail
- Ability to communicate effectively across a diverse organization and client base
- Ability to prioritize, be flexible, respond to change environments
- Strong listener and works well with people
- Ability to work in a fast-paced environment
- Service oriented and self motivated
Insurance license is required, but you will have the opportunity to obtain once you join the team at Town & Country Insurance.
PERKS OF JOINING TOWN & COUNTRY INSURANCE
- Five day work week
- Competitive pay and benefit package
- Professional and friendly co-workers
- Generous paid time off
- 401(k) matching
- Wellness reimbursement
Explore more reasons to join Town & Country Insurance by visiting our website at www.tcins.com
We look forward to working with you!
First State Bank/Town & Country Insurance Agency is an EO Employer - Vets/Disabled
Job Type: Full-time
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person