About this role
Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 100+ physicians, in 35+ locations, serving nearly 130,000 patients. We are leading the health care community by placing patients and their physicians at the center of health decisions. Esse Health is more than a healthcare provider - it's a place where medicine is a calling and not just a profession. It's a team of extraordinary medical professionals with the latest ideas for keeping patients healthier.
Join Our Team
Esse Health is currently looking to fill multiple Patient Service Representative positions throughout the greater St. Louis metro area!
Opportunity
- Full-time openings
- No nights or holidays
- Most schedules are Monday - Friday
- Speciality offices (such as Pediatrics) may require sharing of a Saturday morning shift once or twice a month
- Outpatient clinical practices
- Benefit eligible positions
- Sign on bonus eligible
Day-to-Day
- Perform patient check-in/check-out
- Schedule patient appointments
- Collect co-payments
- Verify insurance
- Register patients/update patient demographics
- Answer the telephone
- Balance monies at day end
- May be required to enter physician-related charges into the computer
- May be required to bill hospital/nursing home charges
Who we are seeking (preferred)
- The Patient Service Representative is highly visible in their interactions with patients and must therefore project a positive office image at all times including smiling, greeting patients with enthusiasm, and maintaining an upbeat, positive attitude in all interactions with patients and coworkers.
- Formal training which will probably be indicated by a high school diploma or equivalent.
- 1 or more years of experience working with the public, preferably in a healthcare setting.
- Knowledge of medical terminology,
- Knowledge of the different types of health insurance plans; i.e. HMO's, PPO's, etc.
- PC/Windows proficiency.
- Medical coding familiarity.
- Willingness to assign high priority to patient comfort and satisfaction.
- Ability to communicate effectively and to work compatibly with physicians, coworkers, and employees in other departments.
What We Offer
- Physician-led, supportive practice environment
- Benefits the first of the month following your hire date
- Available benefits: Medical, Dental, Vision, Life, Long/Short Term Disability, Health Savings Account/Flexible Spending Account, Fraud Protection, Legal, Pet and other miscellaneous
- Generous PTO policy + 9 paid holidays
- 401k match + profit sharing
- Tuition reimbursement
- Wellness program
- Opportunities for professional growth and mentorship
- Emphasis on work-life balance
EOE