Operations Specialist @ CAL

Summary of the Role

The Operations Specialist is a key contributor within the Operations team, responsible for the accurate and timely execution of core investment operations while supporting continuous and innovative process improvements using automation and AI-enabled tools to create more efficient, scalable and well-controlled processes.

This role serves as a subject-matter resource across multiple investment vehicles (SMA's, Mutual Funds, ETF's and UCITS) and business lines include Calamos Advisors and Calamos Wealth Management. The Operations Specialist partners closely with peers, managers, and internal stakeholders to support business growth, improve operational efficiency, and maintain strong control environments.

Primary Responsibilities

Operational Ownership & Execution

• Serve as a primary or secondary point of ownership for designated operational processes, ensuring timely and accurate completion. Some of the responsibilities included are:
• Perform account setup, maintenance, and updates across all applicable internal systems.
• Monitor and resolve daily cash and position discrepancies, including investigation, correction, and communication with internal and external partners.
• Support audit, compliance, and control initiatives, including responding to requests, documenting processes, and remediating findings.

Functional & Cross-Team Support

• Provide operational support across additional functional areas, as needed, which may include:
• Collateral Management
• Security Data Management
• Client invoicing and billing support
• Global Market setup/maintenance/reporting
• Partner effectively with Operations peers, Technology, Compliance, Finance and client-facing teams to resolve issues and support initiatives.

Process Improvement & Controls

• Maintain and enhance standard operating procedures (SOPs) to promote consistency, scalability, and risk mitigation.
• Identify process inefficiencies and recommend improvements aligned with best practices and control standards.
• Participate in system enhancements, new product launches, and operational initiatives by supporting testing, implementation, and documentation.

Team Collaboration & Coverage

• Actively participate in cross-training efforts to ensure adequate coverage and workload balance.
• Demonstrate flexibility and accountability during peak cycles, market events, or business growth initiatives.

Preferred Qualifications

Education

• Bachelor's degree in business, finance, accounting or a related discipline preferred.

Experience

• 2 to 5 years of work experience in financial services
• Demonstrated experience supporting investment products such as Mutual Funds, ETFs, SMAs, or similar vehicles.
• Hands-on knowledge of operational functions including data management, reconciliation, billing, collateral, or related processes.
• Experience with Fixed income, Alternatives, Derivatives, or Global securities.

Skills & Competencies

• Proficiency with Microsoft Excel, Word, and PowerPoint. Exposure to Bloomberg and Morningstar Direct is preferred, as is experience with wealth platforms like Black Diamond.
• Identify and prioritize opportunities to apply AI or automation within high-volume work such as reconciliation, exception handling, data validation, reporting and documentation.
• Strong understanding of operational controls, data integrity, and risk awareness.

Systems & Tools

• Experience working with portfolio accounting, trading, or investment operations systems.
• Proficiency in Microsoft Excel and related reporting tools.
• Familiarity with operational data workflows and upstream/downstream dependencies.

Compensation Disclosure

The compensation for this role takes into account various factors, including work location, individual skill set, relevant experience, and other business needs. The estimated base salary range for this position is $70,000- $80,000. Additionally, this position is eligible for an annual discretionary bonus.

Benefits

Calamos offers a comprehensive benefits package, including health and welfare benefits (medical, dental, vision, flexible spending accounts, and employer-paid short and long-term disability), as well as retirement benefits (401(k) and profit sharing), paid time off, paid parental leave, and other wellness benefits.