About this role
Executive Director / Senior Operations Leader – Human Services
We're looking for an accomplished Human Services Executive Leader with experience overseeing programs, people, budgets, compliance, and multi-site operations.
In this highly visible leadership role, you will help shape organizational strategy while ensuring programs deliver strong outcomes, maintain regulatory compliance, operate within budget, and continue to evolve to meet the needs of the individuals and communities we serve.
Key Responsibilities
- Strategic planning and organizational leadership
- Multi-site program and operational management
- Budget development, financial analysis, and fiscal oversight
- Regulatory, accreditation, and quality compliance
- Leadership development and performance management
- Contract negotiation and funding development
- Strategic partnerships and stakeholder engagement
- Program development and innovation
- Change management and process improvement
Qualifications
- Master's degree in human services, public policy, business management, or related field required
- Licensure preferred
- 10+ years of progressive management experience
- Significant supervisory and leadership experience
- Demonstrated financial and budgeting expertise
- Knowledge of applicable state, federal, and service-related regulations
- Experience negotiating contracts and securing funding
- Strong communication, presentation, and stakeholder-management skills
- Valid driver's license
- Ability to travel regionally and nationally
The Leader We're Looking For
You are strategic but hands-on, financially savvy, comfortable leading through change, and energized by improving programs and developing people. You can move comfortably between big-picture strategy and operational execution while keeping mission, quality, and those we serve at the center of the work.