About this role
The Business Office Team Lead oversees the daily operations of the ASC business office, ensuring efficient patient registration, assisting with authorization management, up front collections, and customer service functions. This role serves as a liaison between patients, physicians, clinical staff, and corporate departments while providing leadership, training, and support to business office personnel. Responsibilities include monitoring revenue cycle performance, ensuring compliance with payer and regulatory requirements, working closely with the CBO resolving patient account issues, maintaining accurate records, preparing reports as needed, and promoting a positive patient experience. The Business Office Team Lead assists with process improvement initiatives and helps ensure the center meets financial, operational, and patient satisfaction goals.