About this role
- What we offer you Medical Rx Dental Vision Disability Life Insurance Flexible Spending Accounts Retirement Savings Plans with Company Match/Contributions What you will be doing Review customer inquiries, requests for quotations and related specifications, evaluate the organization's capability for compliance, and recommend acceptance or make recommendations for exceptions.
- Maintain customer specifications as controlled documents.
- Prepare and submit PPAP documentation and samples for approval by customers to qualify new and revised products and processes.
- Provide quality assurance support and training for internal departments.
- Interpret product tolerances and specifications relating to product deviations and make quality disposition decisions.
- Establish and maintain quality management system processes and documentation such as process flow diagrams, PFMEA’s, control plans, process controls, work instructions, and inspection plans and records.
- Perform audits of quality management systems and manufacturing processes, created related records and follow-up on nonconformities to closure in order to achieve continuous improvement.
- Perform studies and report process capability analyses to validate new or changed products and processes.
- Develop effective and productive working relationships with customers.
- Anticipate, manage and meet customer expectations related to PPAP’s, process changes, corrective actions, and other quality-related issues.
- Manage resolution of customer complaints in the best interest of Hydro and facilitate completion of effective corrective actions.
- Maintain quality system software and related databases.
- Contribute to meetings and teams formed to resolve a wide range of problems.
- Maintain a high level of knowledge pertaining to new developments, requirements and policies related to the position.
- Acquire and apply knowledge of Hydro’s safety, environmental and quality standards.
- Perform other related duties as assigned to maintain work flow or respond to emergency conditions.
- Adheres to all company policies and procedures.
- Maintains work area in a clean and orderly condition in accordance with 5 S standards.
- Requires the ability to perform all duties within limitation of the standard methods and procedures, and in accordance with strict adherence to HSE, quality and productivity requirements.
- What will make you successful?
- Collaboration Skills Decision Making and Problem Solving Written and Oral Communication Proficiency Time Management and Organizational Skills Ethical Conduct Technical and Analytical Capacity Results Driven