AV/VTC Technician @ Oscglobal

OSC Edge Company Background/Overview

Founded in 2008, what started as a small business has grown into a diverse and innovative global team owned by Cook Inlet Region, Inc. an Alaska Native Regional Corporation. As a US Federal contractor, we are a dedicated IT Service Provider supporting the Departments of the Army, Navy, Air Force, DoD Educational Institutions, and large corporate entities. Our expertise is in Cloud Computing, Cyber Security, Compliance Management, Enterprise Architecture, IT Support, and CSfC. If you are passionate about making a difference and thrive in a dynamic and collaborative environment, we invite you to apply to join our team.

General Function

As the AV/VTC Technician, the individual will work with the Communications Team that provides voice, video, and VTC services to an enterprise network. In this role, the AV/VTC Technician will be responsible for providing technical support and implementing AV/VTC Solutions under the guidance of a technical lead, while resolving technical issues associated with the day-to-day operations of the Audio/Visual and Video Teleconferencing equipment. Additionally, the candidate will plan, develop, test, install and maintain the A/V-VTC equipment for an enterprise-wide military network.

Major Activities (Typical Duties/Responsibilities)

• Support day-to-day AV/VTC video teleconferencing needs in a DoD enterprise
• Set up and support events and meetings
• Create and modify presentations
• Assist the team in any other activity assigned by the operations manager or lead
• Implement good housekeeping practices for equipment and work areas
• Primary support for VTC / Classroom meetings, webcasts, and TelePresence calls
• Provides preventive maintenance support
• Installation of audio-visual equipment such as projectors, displays, video walls, speakers, cabling
• Ability to lead AV system installations (Boardrooms, Classrooms, Conference Rooms)
• Completely support customer needs daily
• Implements and configures technologies, such as Crestron, Cisco Telepresence, Vbrick, Polycom, Cisco EX, DX, and C Series endpoints
• Provides training to team members and government staff to ensure knowledge continuity across technologies
• Researches, plans, implements, and tests new technologies and frameworks.
• Implements and supports a Crestron AV Classroom solution, coordinates with external vendors, as appropriate
• Reviews, assesses, and approves external vendor technical work
• Revises operational documentation diagrams
• Maintains the VTC bridge; Supports and advises on Microsoft Teams
• Performs other tasks as required by OSC and the Government contracting office

Required Qualifications- Education/ Experience

• High School Diploma or GED
• Must have and maintain Top-Secret Security Clearance with SCI eligibility
• Must have and maintain an active Security+ Certification
• Minimum five (5) years of Audio Visual - VTC experience
• Crestron Audio Visual experience

Preferred Qualifications- Education/ Experience

• Crestron Training Certs (CTI) in the following order:
• CTI-Core
• CTI-Technician
• CTI-Crestron Flex
• CTI-P101
• AMX
• AMX Technician (Enova) – Level 1
• AMX Technician (Network AV) – Level 1
• Audinate
• Dante Level 1 Cert
• BiAmp
• TESIRA 101: Core Concepts
• TESIRAFORTE
• TESIRA SERVER/SERVER-IO
• VOIP

OSC Edge delivers a total rewards package that we know will attract, engage and retain top talent. Key elements of our package include a competitive base pay and a comprehensive benefits package:

We offer eligible employees with an opportunity to enroll in a variety of benefits offerings. Here are just some of our benefits for our US based positions.

• Medical/ Dental/ Vision
• Life insurance and AD&D
• Flexible Spending
• Accident, Critical Illness and Hospital Indemnity coverage
• 401(k) and ROTH retirement options and company match
• Pet Insurance
• Identity Theft and Fraud Protection coverage

Equal Opportunity Employer/Veterans/Disabled

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