About this role
Join the Cubro team as a Sales Support – Aged Care (Permanent, Full-Time, based in Tauranga)
At Cubro, we are driven by our mission to improve the quality of life for people in New Zealand. As a leading provider of healthcare equipment solutions, we work closely with Aged Care providers, Occupational Therapists, Physiotherapists, and public and private hospitals. We are now seeking talented individuals like you to join our team and contribute to our mission.
Our team is a fun, supportive group of open, honest individuals who value collaboration and continuous learning. Our values—Winner’s Win, Outside the Box, Real Crew, and GSD (Get Stuff Done)—reflect who we are and how we operate.
Cubro Company Introduction | Our story | About us
The Role
We're on a mission to create a brighter future for more New Zealanders. And right now, we're looking for a Sales Support – Aged Care to join our Sales team at Cubro HQ in Tauranga.
This is a permanent, full-time position, working Monday to Friday, 7:30 AM to 4:00 PM.
The key purpose of this role is to provide administrative and organisational support to our external Account Managers, helping them maintain and develop strong relationships with their customers. You'll play an important part in keeping daily sales activities organised, ensuring customer requests are followed through and providing reliable support to both the Account Managers and their customers.
You'll be involved in arranging appointments, preparing quotations and orders, managing inboxes, coordinating follow-ups and developing an in-depth understanding of our Aged Care product range.
This is a great opportunity for someone who enjoys being organised, building relationships and working behind the scenes to help a sales team succeed.
The Ideal Candidate
We are looking for a proactive, organised and customer-focused individual who enjoys supporting others and keeping things running smoothly. You should be comfortable managing competing priorities, communicating with different stakeholders and taking initiative to ensure tasks are followed through.
Experience in sales support, customer service, administration or a similar coordination role would be an advantage. Just as importantly, we're looking for someone who is approachable, willing to learn and enjoys being part of a collaborative team.
To be successful in this role, you should have:
- New Zealand Citizen, Resident or hold a valid visa with full working rights in New Zealand.
- Previous experience in sales support, customer service, administration or a similar role.
- Strong organisational skills and excellent attention to detail.
- Excellent verbal and written communication skills.
- Confidence using CRM systems and Microsoft Office.
- The ability to manage multiple priorities and meet deadlines.
- Strong initiative and problem-solving skills.
- A customer-focused approach and confidence communicating with different stakeholders.
- A willingness to learn and develop knowledge of our Aged Care products.
- A positive attitude and a collaborative, team-oriented mindset.
- A great sense of humour!
If you enjoy supporting a team, building strong customer relationships and take pride in getting the details right, we'd love to hear from you. Take the next step in your career and join the Cubro crew!
What's in it for you?
You'll be working alongside a supportive and collaborative team dedicated to providing exceptional service to our customers. This role offers the opportunity to work closely with external Account Managers, engage with customers and develop your knowledge of the healthcare and Aged Care industry.
You'll also have the opportunity to grow your skills across sales administration, customer relationship management and product knowledge, while making a meaningful contribution to the success of the wider team.
But that's not all! With an onsite chef and access to our in-house barista coffee machine, you'll be kept topped up throughout the day. You'll also have access to our onsite gym and shower facilities, all within our state-of-the-art building.
We offer a permanent, full-time opportunity within a team that values collaboration, initiative, continuous improvement and having fun along the way.
If you're ready to make a real impact in a dynamic and rewarding environment, we would love to hear from you.
Keen to join us?
Hit the "Apply" button and let's create something extraordinary together. Please include your CV and cover letter.
We believe that a diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. Therefore, we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds, and cultures.
Please note, you must be eligible to work in New Zealand. A pre-employment drug test and Ministry of Justice report will be required as part of the recruitment process.