About this role
- Be the first point of contact for customers, sharing accurate product knowledge, guiding purchase decisions, and creating a genuinely enjoyable experience in store
- Build and maintain strong technical knowledge of wine & spirits, staying curious about what's on the shelves
- Keep the shop floor and stockroom clean, organized, and well-stocked at all times
- Support with stock management including ordering stock, receiving deliveries, and recording goods accurately
- Handle point-of-sale with accuracy, including cash, charge accounts, and correct product pricing
- Complete end-of-day admin: banking reports, KPI spreadsheets, and daily deposit preparation for head office
- Provide delivery support in company vehicles when needed
- Help set up, run, and break down tasting events at store locations or customer premises