Home Care Manager @ Ahcmo

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At Home Care Centered Health

Position: Home Care Manager

Are you an organized, motivated professional with a passion for helping others? At Home Care Centered Health CDS is seeking a dependable, results-driven Home Care Manager to support daily operations, strengthen team performance, and ensure exceptional service to our clients and caregivers.

We Offer Our At Home Care Family

• Competitive wages
• Medical, dental, vision, and life insurance
• Paid time off (PTO)
• Holiday pay
• Paid travel, as applicable
• Opportunities for professional growth

If you're seeking a rewarding career in healthcare with an organization committed to quality care, teamwork, and excellence, we encourage you to apply!

Position Summary

The Home Care Manager supports the daily administrative and operational functions of At Home Care Centered Health CDS. Working collaboratively with leadership and other departments, this individual helps ensure efficient operations, regulatory compliance, accurate employee records, timely communication, and high-quality client services.

The ideal candidate demonstrates strong organizational skills, professionalism, accountability, sound judgment, and the ability to manage multiple priorities in a fast-paced home care environment.

Key Responsibilities

Daily Operations and Administration

• Assist with the oversight and coordination of daily office operations.
• Maintain accurate and organized client and employee records.
• Support the development and implementation of standard operating procedures.
• Monitor operational performance and identify opportunities for improvement.
• Communicate effectively with leadership, caregivers, clients, and other departments.

Payroll, Scheduling, and EVV Oversight

• Monitor caregiver clock-ins, clock-outs, and electronic visit verification (EVV) records.
• Conduct daily reconciliation of caregiver hours using designated system reports.
• Identify missing visits, timekeeping discrepancies, and incomplete documentation.
• Coordinate with Payroll and Compliance to resolve discrepancies promptly.
• Assist with caregiver scheduling and coverage needs.

Employee Management and Training

• Coordinate new-hire onboarding and orientation.
• Maintain employee files and required documentation.
• Assist with caregiver training and ongoing education.
• Promote employee accountability, professionalism, and adherence to company policies.
• Support employee communication and problem resolution.

Client Services and Care Coordination

• Coordinate new-client onboarding and intake activities.
• Assist with verification and monitoring of client eligibility.
• Maintain accurate client documentation.
• Support coordination of care and communication with clients and caregivers.
• Assist in addressing client concerns and service-related issues.

Community Relations

• Meet with prospective clients and families following referrals to introduce At Home Care services.
• Represent the organization at community events and outreach activities.
• Build and maintain positive relationships with clients, families, referral sources, and community partners.

Qualifications

Required

• High school diploma or equivalent.
• Minimum of one year of administrative experience.
• Strong organizational, communication, and problem-solving skills.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Ability to manage multiple responsibilities, meet deadlines, and maintain accurate records.
• Professional demeanor, positive attitude, and ability to work collaboratively with others.
• Ability to maintain confidentiality and exercise sound judgment.

Preferred

• Experience in home care, healthcare administration, or human services.
• Knowledge of Missouri Medicaid home care programs and Consumer Directed Services (CDS).
• Experience with electronic visit verification (EVV), caregiver scheduling, and payroll reconciliation.
• Experience with Ankota, Sandata, or similar home care management systems.
• Previous supervisory or team leadership experience.
• Application Instructions

IMPORTANT

Applications stating "See Resume" in place of completing the required application fields will not be considered.

All applicants must complete the employment application in its entirety, including employment history, education, and required qualifications. A resume may be submitted as supplemental documentation but does not replace the completed application.

Join At Home Care Centered Health and become part of a team dedicated to making a difference in the lives of others!

$43,000-$50,000