About this role
What You Can Expect
- Prepare, review and lodge import, warehouse, self-assessed clearance and export declarations.
- Determine tariff classifications, customs values, country of origin, duties and taxes.
- Assess eligibility for Free Trade Agreement preferences, Tariff Concession Orders and other concessions.
- Review shipping and commercial documentation to confirm clearance requirements.
- Coordinate customs and biosecurity clearances with customers, operations teams, carriers and government agencies.
- Monitor declarations and respond promptly to holds, inspections and information requests.
- Arrange declaration amendments, corrections, refunds and other post-entry actions.
- Provide practical customs advice to customers and internal teams.
- Identify and escalate potential compliance risks or declaration errors.
- Maintain accurate records and meet agreed service, productivity and compliance standards.
- Provide technical guidance to colleagues and support continuous improvement across the Customs function.
What You Bring
- A current Australian individual customs broker licence.
- At least three to five years’ recent customs broking experience in Australia.
- Strong knowledge of Australian customs legislation and import clearance requirements.
- Sound experience in tariff classification, customs valuation, rules of origin and duty concessions.
- Experience lodging declarations through the Integrated Cargo System.
- Knowledge of Australian biosecurity and border clearance requirements.
- Strong research, analytical and problem-solving skills.
- Excellent attention to detail and sound professional judgement.
- Clear communication and strong customer service skills.
- The ability to manage competing priorities in a deadline-driven environment.