About this role
- Lead and supervise banquet staff during meetings, weddings, conferences, and special events.
- Coordinate banquet room and beverage set-up to ensure all event requirements are met on time.
- Oversee food and beverage service, ensuring high standards of guest satisfaction and operational excellence.
- Conduct pre-shift meetings and communicate event details, service expectations, and department updates.
- Collaborate with hotel departments to ensure seamless event execution.
- Monitor event quality, team performance, cleanliness, and compliance with safety and service standards.
- Complete banquet billing and event documentation accurately and timely.
- Respond professionally to guest and host requests, resolving concerns as needed.
- Assist with post-event breakdown, room resets, inventory replenishment, and team training.
- High school diploma or equivalent required; college coursework preferred.
- Previous banquet leadership experience required; Banquet Sub-Captain experience preferred.
- Strong knowledge of food and beverage operations, banquet service standards, and event execution.
- Excellent leadership, communication, guest service, and conflict-resolution skills.
- Louisiana Beverage Server Permit required; CPR/First Aid certification preferred.
- Ability to stand and walk for extended periods and lift up to 50 pounds.