About this role
With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
Job Description
Heritage Property Management is currently looking for an Onsite Administrative Assistant for a large HOA in the Johns Creek area. This position is responsible for direct phone, internet-based, and in-person customer interaction and promptly resolving a wide variety of inquiries while ensuring a high level of customer service to homeowners and residents of the community.
Individuals should possess strong written and verbal communication skills, an ability to relate well to others, ability to exercise judgment and discretion, and the ability to cope with competing demands.
The candidate chosen will perform administrative and office support and management activities for the propertymanager and the community's HOA board when directed and within their scope.
Requirements
Candidates must have
- Minimum of 3 years Administrative Assistant experience preferred. Experience in property management, legal, hospitality and customer service industry a plus.
- Positive, innovative approach to problem solving. Ability to identify and resolve problems in a timely manner.
- Ability to exercise judgment and discretion. Must be professional at setting priorities and coping with competing demands.
- Neat, professional appearance
- The ability to attend one evening board meeting a month
- Duties include assistance with correspondence and coordinating all communications.
- Excellent time management skills and ability to multi-task and prioritize work
- Attention to detail and problem-solving skills
- Strong organizational and planning skills
- Able to work independently
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.