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Transactional Process Assistant @ Sopra Steria UK

Blackpool, England, GBOnsiteFull-time
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About this role

Are you organised, detail-focused and enjoy working in a fast-paced environment where accuracy and teamwork make a real difference? If so, we'd love to hear from you!

The role sits within the SSCL Government F&A Team and supports the delivery of transaction processing services for SSCL Government clients.

The team is responsible for processing Request for Data Changes (RFDC), maintaining project accounting records, supporting client gatekeepers and ensuring all work is completed accurately and within agreed Service Level Agreements (SLAs).

This is a great opportunity to join a collaborative team where you'll play an important part in delivering an efficient and reliable service to our clients.

We can offer great career progression opportunities, the flexibility to be based anywhere across the UK, benefits that you can tailor to meet your needs, and access to training and development opportunities.

Please note: You will be required to work from the Blackpool office every Wednesday.

What you'll be doing:

  • Accurately logging and processing Request for Data Change (RFDC) forms and I Expense set-up requests within agreed SLA timescales.
  • Monitoring shared inboxes, responding to queries and managing ad hoc requests from SSCL teams and client gatekeepers.
  • Providing timely weekly updates to relevant distribution lists.
  • Conducting daily system checks and reports to maintain data accuracy and service quality.
  • Supporting month-end closure activities, ensuring key tasks and deadlines are met.
  • Identifying and escalating issues appropriately while working collaboratively with colleagues and stakeholders to deliver an effective service.

What you'll bring:

  • Experience in an administrative, processing or transaction-based environment, working to deadlines and agreed service levels.
  • Ability to manage multiple tasks, prioritise workloads and work effectively under pressure.
  • Strong attention to detail, accuracy and numeracy, with confidence handling data and figures.
  • Excellent written and verbal communication skills, with the ability to build positive working relationships with colleagues and stakeholders.
  • Good working knowledge of Microsoft Excel, spreadsheets and databases.
  • Proactive, organised and collaborative approach, with the ability to identify, resolve and escalate issues when required.

It would be great if you had:

  • Previous experience supporting project accounting activities.
  • Experience processing financial or transactional data.
  • Knowledge of RFDC processes or I Expense.
  • Experience working within a shared service or client-focused environment.

If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply – we'd love to hear from you!

Employment

Type: Full-time, Permanent

Location: Blackpool (with flexibility to be based elsewhere in the UK, subject to attending the Blackpool office every Wednesday)

Security

Clearance Level: SC

Internal

Recruiter: Kayleigh

Salary: £26,298 pa

Benefits

25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund.

Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about us?

SSCL is the market leader in critical business support services for the UK public sector. Operating at size and scale since 2013, SSCL has delivered over £750 million of savings – providing more funds for frontline public services. We transform services using digital solutions and innovative technology, developing platforms that enable flexibility to meet the changing needs of our

Government, Defence and Police clients. We employ around 3,000 people who sit at the heart of our business strategy. Their passion and connection to our values and our purpose is what sets us apart and puts SSCL in the Top 20 of GPTW large workplaces. ‘Living

SSCL’ means we deliver social value within our services and work with our clients and community partners to support programmes such as education and employability initiatives across the UK.

Skills

request for data change processingproject accountingmicrosoft exceldata entrydatabase managementfinancial data processingissue escalationstakeholder communicationsystem monitoringreport generationmonth-end close supportshared service operationsclient support

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