About this role
Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world’s largest companies and emerging brands. Our unrivaled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle.
Our comprehensive suite of solutions – from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalized omnichannel engagement – enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honor our commitment to connect, protect and engage everyone, everywhere.
Key Highlights
- Powering over 13 billion digital communications each month.
- Supporting 3,500+ active customers — including enterprises, OTTs, and mobile operators — through a presence in 50+ global offices across 100+ countries.
- Managing 50% of the world’s roaming data traffic and connecting 150 million IoT devices.
- Driving innovation in 5G, private networks, and IoT enablement, positioning Proximus Global as a leader in next-generation communication technologies.
- Committed to a unified vision, Proximus Global is unlocking new opportunities and enabling seamless global communications for businesses worldwide.
Why PXS Global?
- 🌍 Global & Inclusive – Work with diverse teams across 100+ countries, embracing a truly international culture.
- 📈 Growth-Focused – Develop your career through tailored learning, leadership programmes, and internal mobility.
- 💡 Innovation-Driven – Contribute to cutting-edge projects in 5G, IoT, and next-gen communication technologies.
- 🏠 Flexible Workstyle – Enjoy hybrid working with the option to work remotely and even from abroad for up to 10 days a year.
- 🚀 Efficient & Scalable – Be part of a company that values simplicity, operational excellence, and smart growth.
- 🎁 Comprehensive Benefits – Enjoy a competitive and thoughtfully designed salary package, with a wide range of benefits.
About the Role
We are looking for a strategic and results-driven Director, North America Growth Accounts to lead our enterprise customer growth strategy and drive revenue expansion across North America.
This is an exciting 18-month leadership opportunity for an experienced sales and account management professional to step into an interim global leadership role, overseeing our Growth Accounts function across multiple regions while continuing to lead key North American customer relationships.
In this role, you will be responsible for growing existing enterprise accounts through upselling, cross-selling, renewals, and strengthening long-term customer partnerships. You will lead a distributed global team, work closely with senior leadership, and ensure continued business growth and operational success.
During the initial assignment, you will manage a focused portfolio of up to five strategic US accounts while overseeing global Growth Accounts performance. Following the return of the Global Head, the position will transition back to a North America-focused role with an expanded portfolio of US accounts.
#LI-Remote
Key Responsibilities
Drive Revenue Growth: Own North American growth targets by identifying opportunities to expand existing customer relationships through upselling, cross-selling, and contract renewals.
Lead Global Growth Strategy: Oversee the global Growth Accounts function during the interim assignment, ensuring revenue targets, strategies, and business priorities remain on track.
Lead and Develop Teams: Manage, mentor, and coach a distributed team of Growth Account Executives, providing direction, support, and accountability across regions.
Build Executive Relationships: Develop strong relationships with senior customer stakeholders, serve as an executive point of contact, and proactively address customer concerns and renewal risks.
Manage Revenue Performance: Oversee sales forecasts, pipelines, renewal activity, and revenue reporting, providing clear updates and insights to executive leadership.
Collaborate Across the Business: Partner with Customer Success, Product, and Marketing teams to identify customer growth opportunities and improve retention and customer value.
Support Leadership Transition: Maintain business continuity throughout the interim assignment and ensure a smooth transition back to a North America-only leadership focus.
Qualifications & Experience
Bachelor's degree required; MBA or advanced degree preferred.
10+ years of experience in enterprise sales, strategic account management, or customer growth.
At least 4 years of experience in a senior leadership or management role.
Proven success driving revenue growth through cross-selling, upselling, and contract renewals within enterprise accounts.
Strong understanding of customer retention, revenue growth, and Net Revenue Retention (NRR).
Experience leading and developing geographically distributed or international teams.
Strong financial and business acumen, including forecasting, pipeline management, and revenue reporting.
Ability to build relationships with C-level executives and influence key business decisions.
Excellent communication, leadership, and strategic planning skills.
Willingness to travel internationally as needed.
What Makes This Opportunity Exciting?
This is an opportunity to step into a broader leadership role, influence global business strategy, lead an international team, and make a direct impact on enterprise revenue growth. You will have the opportunity to strengthen strategic customer partnerships while helping shape the future success of our Growth Accounts organization.