About this role
Job Requirements
The AI Supercomputing team at Siemens Healthineers is looking for a Senior HPC Systems Administrator to support the day-to-day operation of Sherlock, our enterprise AI supercomputing platform.
Sherlock powers AI research and development across medical imaging, diagnostics, and foundation model initiatives. The environment includes NVIDIA GPU clusters, high-speed InfiniBand networking, petabyte-scale storage, and Slurm workload management.
This is a hands-on operations role focused on maintaining system reliability, resolving production issues, and ensuring a high-quality user experience. You will work closely with the engineering team responsible for infrastructure architecture and future platform enhancements.
Key Responsibilities
HPC Operations
- Administer and maintain a large-scale Linux-based HPC environment.
- Monitor system health, troubleshoot issues, and ensure high availability.
- Perform OS maintenance, patching, upgrades, and configuration management.
- Conduct capacity planning, preventive maintenance, and system health checks.
- Maintain operational documentation and configuration records.
Slurm & GPU Administration
- Manage Slurm scheduling, resource allocation, and job accounting.
- Troubleshoot job failures, performance issues, and scheduling problems.
- Monitor and support NVIDIA GPU infrastructure, including hardware, drivers, and CUDA-related services.
- Support researchers and engineers with workload execution issues.
Storage & Network Support
- Monitor and troubleshoot storage, networking, and connectivity issues.
- Coordinate incident resolution with internal teams and external vendors.
- Support parallel file systems, backup, recovery, and data integrity processes.
- Help investigate network performance and infrastructure bottlenecks.
Monitoring & Automation
- Improve monitoring, alerting, and operational health checks.
- Automate routine administration tasks using Bash, Python, Ansible, or similar tools.
- Perform root-cause analysis and implement long-term fixes for recurring issues.
- Maintain incident response and service recovery procedures.
- Produce operational and reliability reports.
Incident Management & User Support
- Respond to and resolve production incidents across Linux, HPC, storage, and network systems.
- Communicate system status and incident impacts to stakeholders.
- Support users with cluster access, development environments, and software environments.
- Escalate complex infrastructure issues when needed.
Collaboration
- Partner with the AI Supercomputing Engineering team to ensure reliable platform operations.
- Support the transition of new infrastructure into production.
- Provide operational feedback on reliability, supportability, and maintainability.
- Assist with testing and implementation activities while maintaining focus on production operations.
Work Experience
- Bachelor’s degree in Computer Science, Engineering, IT, or equivalent experience.
- 5+ years of Linux system administration experience, ideally in HPC, research computing, or large-scale compute environments.
- Strong Linux troubleshooting skills, including networking, storage, system services, and kernel diagnostics.
- Experience with Slurm or a similar workload manager.
- Experience managing Linux server clusters.
- Familiarity with NVIDIA GPU hardware, drivers, and monitoring.
- Knowledge of distributed storage systems and high-performance networking (TCP/IP, InfiniBand, RDMA).
- Scripting and automation experience (Bash, Python, or similar).
- Proven ability to resolve complex production issues, perform root-cause analysis, and maintain reliable operations.
- Ability to work independently, manage priorities, and own production system stability.
Preferred Qualifications
- Experience with HPC management platforms such as NVIDIA Base Command Manager, Bright Cluster Manager, or Open OnDemand.
- Experience with distributed file systems (e.g., Ceph, Lustre, BeeGFS, VAST Data, IBM Spectrum Scale).
- Experience with NVIDIA DGX/HGX and multi-GPU environments.
- Knowledge of InfiniBand administration and troubleshooting.
- Familiarity with Slurm resource scheduling, accounting, and performance analysis.
- Experience with monitoring tools such as Prometheus, Grafana, NVIDIA DCGM.
- Knowledge of Linux access management, SSH, and enterprise authentication.
- Experience supporting containers (Apptainer/Singularity) and Python/Conda environments.
- Familiarity with remote development tools and operational processes such as incident management and change control.