Bond Operations Processor 5 @ U.S. Bank

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

What You’ll Do

• Perform bond processing activities for Corporate Trust customers using established procedures to ensure accurate and timely completion.
• Review account transactions and documentation to determine appropriateness and ensure processing requirements are met.
• Research processing problems or discrepancies and complete corrective actions to resolve identified issues.
• Receive, organize, and log incoming paperwork and other materials.
• Process paper and digital batch work and maintain accurate operational records.
• Use Microsoft Excel to create and maintain spreadsheets, track operational activity, manipulate data, and generate reports.
• Manage email correspondence and provide responsive service to internal and external customers.
• Gather and track information used for statistical and operational reporting.
• Identify and suggest opportunities to improve processing procedures and operational efficiency.
• Ensure applicable legal requirements for specialized transactions are satisfied.
• Support lead-level responsibilities and assist with work that may otherwise be handled by the team manager.
• Perform a combination of seated computer work and physical processing activities, including standing, walking, and handling boxes weighing up to approximately 12 pounds.

Basic Qualifications

• High school diploma or equivalent.
• Three or more years of experience in transaction processing.

Preferred Skills and Experience

• Intermediate Microsoft Excel skills, including creating and manipulating spreadsheets, tracking information, and generating reports.
• Proficiency with Microsoft Word and other Microsoft 365 applications.
• Demonstrated clerical, data/key entry, and customer service skills.
• Ability to identify, research, and resolve complex processing issues with minimal guidance.
• Strong attention to accuracy when processing transactions and maintaining documentation.
• Effective verbal and written communication skills, including the ability to manage email correspondence.
• Ability to work effectively in an environment that requires transitioning between physical processing activities and computer-based administrative work.
• Ability to support lead-level responsibilities within an operational processing team.

Work Schedule & Environment

• Schedule: Monday through Friday.
• Work arrangement: This position is expected to work on-site daily at Westside Flats in Saint Paul, MN.
• Work environment: The position includes both physical processing duties and seated computer work, with the overall workload described as roughly a 50/50 mix throughout the year.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $24.18 - $32.21

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.