About this role
Job Description
Oversees the timely and effective communication and execution management of retail and merchandising programs, policies, and procedures.
Job Qualifications
Eight years of progressive management experience in retail operations and/or retail program support.
Or
Bachelor's degree and six years of progressive management experience in retail operations and/or retail program support.
Degree (one of)
- BACHELORS DEGREE - Preferred
Major/Minor (one of)
- BUSINESS - Preferred
- COMMUNICATIONS - Preferred
Additional Qualifications/Requirements
Work – Onsite (HQ – Dallas, Texas)
- Remote/Telework not authorized per Presidential Memorandum “Return to In Person Work”
- PCS Not Authorized/Lump Sum Payment of ($15,000) May be Authorized
- Solid knowledge of retail store operations and how communication impacts execution in field operations
- Solid Critical thinking and sound judgement skills
- Knowledge of Microsoft Word, Excel, PowerPoint, Power BI, Teams. Forms & SharePoint
- Knowledge of ServiceNow ticketing system, HOD legacy systems, to include RMDS, IGLAS, BWSINQ, NEWFMF, WOMS, GetSells, and other legacy applications
- Knowledge and skillset of Work Force Central/Management applications
Major Duties
Collaborates across all corporate business units to coordinate the design, development, and implementation of retail programs, projects and systems on behalf of the office of the COO.
Leads and coordinates the development and execution of store communications to ensure timely, accurate, and consistent messaging of corporate retail and merchandising programs, policy and processes.
Leads and conducts a variety of business analysis to assess business solutions and impact on Exchange strategies and initiatives.
Oversees the labor management and store policy/program support teams.
Organizes retail-centric seminars in coordination with multiple Exchange directorates and vendors.
Performs other duties as assigned.