About this role
Overview
The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.
Job Description
In the assigned Job Role of Package Consultant 3, your Area Of Responsibility will be as below:
⦁ Analyze complex business processes to identify optimization opportunities and draft detailed requirement specifications that align with enterprise architecture standards
⦁ Define and develop solution architecture, steering customization and integration efforts based on thorough business analysis
⦁ Design and implement advanced customizations basis ERP platform's capabilities and limitations and develop critical software applications in collaboration with the development team
⦁ Develop and implement complex integration workflows to connect the ERP system with external applications, while leading large-scale data migration strategies to ensure data integrity
⦁ Implement advanced performance optimization strategies focused on scalability, reliability, and user experience, while leading compliance initiatives throughs audits, to uphold security protocols and industry standards
⦁ Develop detailed documentation for complex ERP customizations and lead training workshops tailored to various user groups, to ensure effective knowledge transfer
Your contribution to the team
⦁ Expertise in ERP systems, architecture, and advanced customization techniques
⦁ Ability to design complex integration solutions and guide large-scale data migrations
⦁ Proactive problem-solving to streamline complex requirements
⦁ A strategic mindset to align technical solutions with business goals and market trends.
⦁ Deep understanding of compliance requirements, security protocols, and performance optimization methodologies
⦁ Sector specific expertise for high quality project delivery
Required Skill and Experience
Define the AI / Generative AI adoption roadmap on SAP BTP.
Architect solutions using SAP AI Core, AI Launchpad, and the Generative AI Hub.
Design and configure Joule copilot use cases for SAP S/4HANA processes.
Govern AI model deployment, monitoring, and responsible-AI guardrails.
Lead use-case discovery workshops with business stakeholders.
Mentor the team on prompt engineering and AI solution design.
Technical Expertise
SAP AI Core / AI Launchpad
SAP Generative AI Hub
Joule (copilot) configuration and skill-building
LLM integration (SAP and non-SAP models)
SAP Knowledge Graph (business context grounding)
Prompt engineering and Retrieval-Augmented Generation (RAG) patterns
SAP BTP Cloud Foundry / Kyma
Responsible AI / model governance
Integration Experience
SAP S/4HANA
SAP BTP Integration Suite
SAP Analytics Cloud (SAC)
SAP Business Data Cloud (for AI data grounding)
Required Experience
Total IT Experience: At least 11 years.
Relevant Experience: 3 years hands-on with SAP BTP AI services, Generative AI Hub, or Joule.
Strong underlying background in SAP S/4HANA functional or technical delivery.
Experience leading at least one AI/automation pilot or production deployment on SAP BTP.
Preferred Skill and Experience
Preferred Certifications
SAP Certified Associate – SAP BTP (core)
Relevant SAP Business AI / Generative AI Hub / Joule training — formal certification for these newer offerings is still emerging; verify the current catalog at learning.sap.com before publishing
Industry Experience
Cross-industry — any organization piloting or scaling SAP's Business AI Platform
Soft Skills
Executive stakeholder management
Strategic consulting and advisory skills
Business process consulting
Leadership and mentoring
Presales and solutioning support
Client relationship management
Strong written and verbal communication
Additional Required Qualifications
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- This position may require relocation and/or travel to work/project location.
- Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
EEO/About Us
Benefits
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.