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Senior Associate, Prime Video Operational Excellence @ Amazon Support Services Poland Sp. z o.o.

Warsaw, Mazovia, PLOnsiteFull-time
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About this role

Are you interested in helping the future of entertainment? Do you want to invent, disrupt and redefine what entertainment means for fans, creators, and communities all around the globe? As part of the Prime Video team, you’ll get to work on projects that are fast-paced, challenging, and varied. Also, you’ll get to experiment with new possibilities and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented creatives, technologists, marketing professionals and so much more, you can decide where a career with Prime Video takes you!

The Prime Video team is looking for a driven and analytical candidate to join our Operational Excellence team as a Senior Associate supporting Content Acquisition Program Managers. In this role, you will support data accuracy in internal publishing and financial systems, as well as resolution of external vendors queries. The Senior Associate should be fluent in English, have strong attention to detail and ideally experience working with Gen AI, payments, accounting or Legal tools.

Key job responsibilities

  • Data entry, maintenance and research in publishing and financial systems, following standard procedures Responding to external vendor queries using well-documented instructions Meeting timeliness and accuracy goals Providing feedback to Program Managers to streamline processes and improve tooling Build or design automation solutions to speed up processes and increase accuracy

A day in the life

This role is highly operational. On any given day, you might be processing a batch of content agreements in the morning, supporting vendors with payment-related inquiries after and proposing a workflow change in the afternoon. The ideal candidate is someone who finds satisfaction in dependable, accurate delivery, while constantly looking for ways to make things faster, simpler, or more scalable.

About the team

The Prime Video subscription service continues to grow in scope and complexity each year, with content deals spanning multiple European territories and hundreds of deals processed annually. Content Acquisition Program Management is the operational backbone that ensures content deals are accurately translated into our systems, payments reach partners on time, and content is available for customers without delay. The team handles daily operations at volume and drives programs to automate and scale deal lifecycle management through AI and tooling innovation. We operate within a culture of operational excellence, continuously raising the bar on accuracy, speed, and efficiency across everything we do.

Skills

Data EntryResearchEnglishAttention to Detail

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