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Senior Enterprise Account Manager MEGS, CEE ENT Commercial Sales, Amazon Web Services (AWS) @ AWS EMEA SARL (Poland Branch)

Warsaw, Mazovia, PLOnsiteFull-time
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About this role

Do you want to help leading Media, Entertainment and Games companies reinvent how they create content, engage audiences and build new experiences with cloud and AI? AWS is looking for a Senior Account Manager to join our Media, Entertainment and Games (MEGS) team in Central and Eastern Europe. You will own a portfolio of strategic customers and help them use AWS to innovate faster, scale globally and turn AI into real business results. As a Senior Account Manager, you will be the senior AWS business owner for your customers.

You will build trusted relationships with C-level executives, technology leaders and developers, and work backwards from their business goals to shape multi-year strategies that deliver measurable impact. You will lead complex, multi-stakeholder deals, including long-term commercial agreements. You will bring together a virtual team of Solutions Architects, AI specialists, Professional Services and AWS Partners to deliver for your customers. A typical week might include an executive business review with a CEO, negotiating a strategic agreement, launching a generative AI initiative with a games studio, or mentoring a peer on account planning. AWS Global Sales drives adoption of the AWS cloud worldwide and helps customers of every size innovate and grow. We dive deep into each customer's challenges and build solutions that speed up their success. Join us and help us grow.

*The role is posted in Poland, Greece, Cyprus and Malta.

Key job responsibilities

  • Own and grow a portfolio of strategic Media, Entertainment and Games customers across Central and Eastern Europe, as their senior trusted advisor
  • Build and maintain executive relationships with C-level leaders, IT decision makers and developers
  • Define and execute multi-year account plans with clear goals for revenue growth, service adoption and customer outcomes
  • Find, qualify and close large, complex opportunities, keeping a healthy pipeline and an accurate forecast
  • Lead negotiations on strategic commercial agreements and long-term commitments
  • Help customers adopt AI, including generative and agentic AI, to build new products, improve audience engagement and run more efficiently
  • Build value propositions for content creation, streaming, game development, live operations, and data and analytics workloads
  • Drive joint go-to-market activities with AWS Partners and AWS Marketplace
  • Ensure customer success from first workload through migration and modernization
  • Mentor and onboard other account managers, and share best practices across the team
  • Represent the voice of the customer to AWS service teams and leadership to shape product and program priorities

Skills

Customer Success

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