About this role
The Amazon Books Risk Management team is looking for a Risk reviewer our Kindle Books Self-Publishing Operation. This is an exciting opportunity to work on highly visible projects and be part of history in the making! The BRM Risk Reviewer will: Evaluate content appropriateness compliance for books submitted through Amazon.com's Kindle Direct Publishing Effectively prioritize work time to ensure productivity and fulfill team standards for time spent in order to consistently achieve service levels Identify opportunities to eliminate process redundancy Leverage technology and innovation to bring continuous improvement to the operational processes Works effectively in a cross-functional environment Candidate will be responsible for ensuring program compliance by conducting research to minimize risk to the Kindle Store Draft SOPs for the team to improve the customer experience and/or internal efficiency Assist team with performance improvement efforts Identifies gaps in controls and processes and escalates to manager Maintain subject matter expertise specific to job functions and general industry awareness Drive root cause analysis of escalations