About this role
As a Senior Vendor Manager in Amazon's Home Improvement team, you'll shape the future of your category while driving business growth and delivering exceptional customer experiences. Owning the P&L for a major category, you'll be responsible for topline growth, profitability, customer experience, and managing key vendor relationships. This dynamic role requires you to develop and execute strategic plans that expand product selection, drive operational excellence, and improve vendor terms, all while enhancing the overall customer experience.
Your analytical skills will be crucial as you dive deep into business performance metrics and industry trends. You'll lead long-term Joint Business Planning, own complex negotiations, and identify growth opportunities while finding creative ways to reduce costs. A key aspect of your role will be defining and prioritizing meaningful ways to delight our customers, contributing to the development of new programs and features that improve both the shopping and selling experience on our platform. Collaboration is essential in this position, as you'll partner with cross-functional teams including Supply Chain, Finance, Advertising, Marketing, and Account Management to drive initiatives spanning the entire business.
Your leadership will extend to mentoring and developing team members, fostering a culture of high performance and innovation. As a strategic thinker, you'll translate data into actionable insights, make high-impact decisions, and ensure we're well-positioned to meet customer needs throughout the year, especially during peak seasons.
Key job responsibilities
- Own the profit and loss (P&L) for a portfolio of strategic vendors, set goals for revenue, margin, and selection, and correct course when results miss plan.
- Lead vendor negotiations and complex commercial agreements with vendor executives to improve cost, terms, and business investment.
- Build financial models and business cases to size opportunities and guide pricing, promotion, and selection decisions.
- Develop two- to three-year category strategies from competitive analysis, industry trends, and customer insights.
- Drive selection growth by closing assortment gaps and launching new brands and products.
- Analyze data and use generative AI tools, to diagnose business health and recommend actions.
- Run Quarterly and Yearly Business Reviews (QBRs and YBRs) with vendor leadership to align on joint growth plans.
- Partner with Customer Success Managers (CSMs), Instock, Marketing, and Finance to remove blockers and deliver shared goals.
- Write narrative documents and present recommendations to senior leaders.
- Build scalable mechanisms and mentor teammates on negotiation and financial modeling