About this role
Are you a production engineer who thrives on keeping complex audiovisual systems running while delivering memorable live event experiences? Amazon's Event Production team is expanding to support a new venue, and we are looking for a hands-on Event Systems Engineer to own the health, maintenance, and operation of installed production systems. In this role, you will design signal flows, troubleshoot hardware and software issues under live-event pressure, and drive continuous improvements that keep every show running smoothly.
You will split your time between proactive systems engineering, planning technical set-ups, building backup architectures, and automating maintenance workflows. Working with and guiding production engineers, where you will program, operate, and optimize equipment for corporate events ranging from conferences to concerts. If you are a calm, resourceful problem-solver who can identify root causes quickly, evaluate risk, and act decisively to maintain production stability, we want to hear from you.
Key job responsibilities
- Design, configure, and operate audiovisual production systems for live corporate events, translating customer requirements into reliable signal flows, equipment selections, and backup plans.
- Manage planned and unplanned maintenance projects across venue production infrastructure, identifying root causes of system issues and implementing efficient solutions to maintain stability.
- Troubleshoot audio, video, and control failures during live events, executing backup procedures transparently to attendees and escalating systemic issues with clear options for resolution.
- Collaborate with event producers, coordinators, and third-party vendors to plan technical resource needs, coordinate staffing, and ensure thorough pre-event testing of all equipment.
- Author and maintain knowledge base articles, operating procedures, and system documentation while mentoring team members and helping them build their technical skills.
A day in the life
You will start your day reviewing upcoming event briefs and coordinating technical needs with producers and coordinators. From there, you move into hands-on system checks verifying signal paths, updating firmware, or configuring network settings for audiovisual workflows. When events go live, you will operate production equipment or oversee vendor engineers, adapting in real time to client changes. After strike, you will join post-event feedback sessions and log maintenance items to keep the venue's systems in top shape.
About the team
The Event Production team provides high-touch, high-quality live event support to internal Amazon customers. Our Venue Operations group is a tight-knit crew of engineers and systems engineers who work daily with installed production equipment, planning and executing every event that comes through our spaces. We are currently expanding to bring a new venue online, making this an exciting time to shape processes, standards, and culture from the ground up. If you are energized by building something new while delivering exceptional event experiences, this team is for you.