About this role
Amazon Web Services is a fast-paced technology company and a leader in the world of Data Centers. We are looking for proven Data Center Facilities Senior Manager with solid experience in people management and scaling teams. The DCEO Cluster Manager will drive the vision for the Data Center Engineering Operations team in IAD Bull Run.
We are looking for an inspiring leader capable of driving experienced managers. The ideal candidate would have a background in Facility and Critical Operations, Data Centers or worked for the industrial manufacturing domain (aircraft, automobiles, consumer electronics, heavy machinery... list not exhaustive) or Military. The company's infrastructure consists of various custom built and off-the-shelf applications operating on a variety of platforms and other major technologies.
The successful candidate will have experience managing a team of 60+ people on a 24/7 rotating shift across multiple Data Centers. They should be familiar with Problem Change & Incident Management, creating & tracking expenditure, continuous design and implementing new mechanisms. The role includes mentoring, developing and growing people in all levels, supporting Infrastructure projects and proposing technical solutions that are scalable.
Key job responsibilities
- Team management of experienced Facility Managers leading Engineers and Technicians. This includes recruitment / people development through coaching and mentoring / performance review / rotation management.
- Define the strategy to improve the efficiency and productivity of day to day 24x7 Operation.
- Manage effectively the global yearly operating budget: CAPEX (technical equipment, infrastructure development), OPEX (cost of personnel, service provision, consumables and team events)
- Ensure all operational KPIs and Metrics are consistent, being measured and met inside AWS Data Centers.
- Drive innovation and automation within Data Center Engineering Operations.
- Challenge the quality and quantity of services being provided by the Data Center Engineering Operations team and continuously strive to improve our Customer Experience.
- Management of large-scale events in the Data Centers (crisis situations: thermal or power events, networking issues, etc..)
- Manage Vendor performance.
- Ensure Data Centers are compliant with all relevant security policies and procedures.