About this role
Job Description
Job DescriptionSupport the smooth operation of a multi-provider dental practice as a Dental Receptionist reporting to the Office Manager. This role serves as a welcoming point of contact for patients receiving routine preventive care and restorative dentistry services, while coordinating front-office activities with accuracy and professionalism. No travel is required. Compensation will be based on applicant's experience level.
Responsibilities
- Welcome and check in patients efficiently and courteously.
- Schedule, confirm, and coordinate patient appointments.
- Manage incoming calls and route inquiries appropriately.
- Verify dental insurance coverage and benefits.
- Maintain accurate and up-to-date patient records.
- Process patient payments and support billing-related activities.
- Coordinate recall appointments and follow-up communications.
- Provide administrative support to dental providers and manage office correspondence and waiting room operations.
Required Qualifications
- 3+ years of experience in dental reception.
Preferred Qualifications
- Certificate in Dental Office Administration.
- Experience with dental practice management software.
- Appointment scheduling experience.
- Dental insurance verification experience.
- Strong customer service and communication skills.
- Exceptional attention to detail.
- Ability to communicate in Spanish is desirable