About this role
*Part-time, Permanent *
Toronto, Ontario
2-3 days per week
trueNorth provides comprehensive addiction medicine services to individuals within Ontario who are facing substance use challenges. This program operates on a non-urgent, walk-in basis where people receive access to assessment and treatment within the same visit. Medical treatment plans and supports are offered based on the unique needs and goals of the individual.
We are looking for one clinical administrators to join the front desk team at our downtown clinic. This role is ideally suited to individuals studying towards/with an interest in the social services/addiction medicine sector hoping to gain valuable experience in this field.
Duties and Responsibilities
- Greeting patients upon arrival
- Using an Electronic Medical Record to complete intakes and create records, manage appointment bookings, upload documents, etc.
- Completing urine drug tests
- Liaise between physicians and patients
- Assist physicians with completing administrative tasks
We are looking for someone who...
- Has experience in Administration, Medical Reception, or the Customer Service Sector
- Proficiency in Microsoft Suite, Google Suite, and video conferencing platforms
- Has strong conflict de-escalation and crisis intervention skills
- Has excellent problem solving skills
- Is self-motivated, and takes initiative, and able to thrive in a fast-paced environment
Our ideal candidate has the following qualifications but, for the right candidate, we are willing to create a development plan to help you bridge between your existing and required skills.
- Educational background in Community and Social Services, Addiction and Mental Health Sector, Public Health is desirable
- Professional and/or personal experience within the Addiction and Mental Health sector is desirable
- Experience working with PatientVu and the Ontario Telemedicine Network (OTN) is an asset
- Knowledge of ethical practices, including PHIPA compliance, is an asset
- Excellent written, verbal and non-verbal communication skills
- Strong multi-tasking, organizational, and time management skills
Interested and qualified candidates are invited to submit their resume and cover letter.
We thank all candidates for their interest. Only those selected for an interview will be contacted. Accommodations are available upon request ? please let us know about specifics and we will work with you to meet your needs.
Job Types: Part-time, Permanent
Pay: $20.00-$22.08 per hour
Benefits
- Company events
- Paid time off
Application question(s)
- This position is part-time initially. Are you available to work part-time?
- Our clinic is located in downtown Toronto and there is no option to work from home. Are you able to travel to downtown Toronto for work?
- As we are a healthcare facility it is a requirement for all staff to be fully vaccinated. Are you able to provide proof of full vaccination at the time of interview?
Work Location: In person