About this role
Autoglass Technician
GlassMasters Autoglass
*Employment Type:* Full-Time, Permanent
*Schedule:* Monday? Friday, with every other Saturday
*Hours:* Monday? Friday, 8:00 AM?5:30 PM | Saturdays, 9:00 AM?3:00 PM
Hours may vary seasonally based on business demands.
About GlassMasters
At GlassMasters, we're more than just an autoglass company; we're a team that believes in creating opportunities, developing talent, and growing together. With locations across Alberta, Saskatchewan, British Columbia, and Winnipeg, we're continuing to expand and looking for great people to grow with us.
We value individuals who bring humility, ambition, initiative, and a positive attitude to everything they do. We believe in leadership through actions, taking ownership, mastering your craft, and finding ways to say yes.
If you're motivated to do great work, enjoy learning new skills, and want to be part of a growing company where there are opportunities to advance, we'd love to meet you!
About the Position
GlassMasters is looking for an experienced and motivated Autoglass Technician to join our team. You'll play an important role in providing quality automotive glass repairs and replacements while delivering excellent customer service.
Working alongside our technicians and assistants, you'll handle a variety of installations, repairs, calibrations, and mobile service work. This is a hands-on, fast-paced position suited to someone who takes pride in their workmanship, works well independently and as part of a team, and enjoys tackling new challenges.
We believe in investing in our people. After successfully completing your initial 90-day probationary period, you'll become eligible to participate in our *productivity-based Installer Bonus Program*! These programs are designed to help you continue developing your skills and increase your earning potential.
Key Responsibilities
Automotive Glass Installation & Repair
- Perform safe, efficient, and high-quality replacements of all automotive glass, including windshields, door, quarter, vent, back glass, and sunroofs.
- Complete specialty glass installations involving RVs, heavy equipment, classic vehicles, and high-end vehicles.
- Prepare automotive glass and perform custom flat-glass cutting when required.
- Complete rock chip and crack repairs.
- Perform ADAS/LDWS diagnostics and calibrations.
- Demonstrate the ability to work through unfamiliar vehicle makes, models, retainers, and fastening systems without causing damage.
Technical Knowledge
- Understand and troubleshoot basic 12-volt electrical systems.
- Use a multimeter to test continuity, heating grids, wiring, resistance, and fuses.
- Complete basic wiring repairs using appropriate soldering and connector techniques.
- Maintain knowledge of current installation techniques, tools, and calibration procedures.
Mobile Service & Operations
- Complete mobile installations and service calls as required.
- Safely load and unload mobile vans and maintain organized equipment and workspaces.
- Drive company and customer vehicles responsibly and maintain a clean driving record.
- Assist with customer service and front-end operations when needed.
- Be flexible to work at other GlassMasters locations within the greater metropolitan area to support business needs.
Teamwork & Accountability
- Maintain a clean, safe, and organized shop and mobile workspace.
- Provide professional, friendly service and contribute to a positive customer experience.
- Communicate any damage, mistakes, or concerns to management immediately rather than attempting to resolve or conceal issues independently.
- Take ownership of your work, accept constructive feedback, and continuously look for ways to improve your skills and productivity.
- Support your coworkers and contribute to a positive, inclusive team environment.
- Perform other related duties as required.
What We're Looking For
- Previous automotive glass installation experience with the abi