About this role
- Lead, manage, train, coach, and motivate the beverage team to achieve exceptional operational and service standards.
- Oversee the daily operations of all hotel bars and beverage outlets.
- Ensure outstanding guest service, beverage quality, and consistency in service delivery.
- Manage beverage purchasing, stock control, inventory, and par stock levels.
- Monitor beverage revenue, budgets, labour costs, and departmental profitability.
- Implement effective cost-control strategies to minimise wastage and maximise revenue.
- Develop and maintain beverage operating standards in line with hotel brand requirements.
- Handle guest feedback and complaints professionally, ensuring effective resolution.
- Ensure compliance with responsible alcohol service policies and applicable regulations.
- Work closely with other hotel departments to ensure smooth and efficient operations.
- Develop team members through continuous training, coaching, and performance management.
- High School Diploma or equivalent qualification required.
- Bachelor's degree in Hospitality Management, Hotel Management, or a related field preferred.
- Minimum 5 years of experience
- Previous experience in Bar Management or Beverage Operations is strongly preferred.
- Strong knowledge of beverage cost control, budgeting, inventory management, and revenue optimisation.
- Excellent leadership, communication, organisational, and interpersonal skills.