About this role
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an Assistant Housekeeping Manager, you'll support the Rooms Division Manager in leading the housekeeping operation, ensuring the highest service standards while inspiring and developing a high-performing team.
Here's what you'll do during a typical day:
- Leadership and team development: Support the Rooms Division Manager in leading and developing the housekeeping team. Conduct daily briefings, training sessions, and on-the-job coaching to ensure high performance, engagement, and consistent delivery of Hilton Service standards. Assist with onboarding, performance reviews, and recognition initiatives.
- Guest Experience, Quality & Brand Standards: Ensure guest rooms, public areas, and back-of-house spaces consistently meet Hilton Brand Standards and exceed guest expectations. Conduct regular quality inspections, monitor guest feedback, support Quality Assurance activities, and ensure all cleaning procedures and deep-cleaning programs are completed to the highest standards.
- Operational Excellence: Oversee daily housekeeping operations to ensure productivity and service goals are achieved. Assist with scheduling, inventory management, stock control, and departmental communication while maintaining effective relationships with suppliers and outsourced service providers.
- Coordinate maintenance needs: Partner with Engineering and Property Operations to facilitate timely repairs and upkeep of guest rooms and public spaces
- Financial and resource management: Support departmental cost control by monitoring consumption of cleaning supplies, guest amenities and linen. Assist with stocktaking, inventory control processes, and the efficient use of departmental resources and equipment.
- Health, Safety & Compliance: Promote a safe working environment by ensuring compliance with Hilton policies, health and safety procedures, fire regulations, hotel security standards, and chemical handling requirements. Support risk assessments and wellbeing initiatives within the department.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, we're looking for someone who has:
- A degree in Hotel Management or a related field.
- At least one year of experience in leadership or supervisory role within Housekeeping or a similar hotel operations department.
- Strong verbal and written communication skills in both Swedish and English.
- The ability to effectively organise, prioritise, and manage multiple tasks in a fast-paced environment.
- A positive attitude and a collaborative approach to working with colleagues across the hotel.
- A passion for delivering exceptional customer service and creating memorable guest experiences.
- Strong time-management skills and the ability to work independently while also contributing as past of a team.
- A commitment to consistently demonstrating Hilton's values in everything you do.