About this role
Description
- Manage, direct, and supervise all personnel assigned to the Bingo and Keno Department.
- Implement Bingo and Keno Department policies, procedures, and guidelines.
- Safeguard the Company's assets and institute and follow guidelines for controlling all funds and access to all sensitive areas.
- Handle Guest complaints in a manner consistent with Company guidelines.
- Schedule Team Members.
- Institute promotional ideas and obtain the best pricing for the Company.
- Able to budget appropriately and safeguard Company expenses.
- Promote teamwork within the organization and department.
- Set up and enforce guidelines to enable compliance with the Minimum Internal Control Standards.
- Able to conduct effective financial planning and forecasting.
- Conduct daily audits on all aspects of Bingo games and operations.
Qualifications
- Ability to communicate effectively with Guests, Team Members and Management.
- Convey written and oral thoughts clearly and precisely.
- Be a good listener.
- Listen effectively.
- Present ideas effectively in formal and informal situations.
- Being proactive at keeping Team Members informed and solicit and respond to internal and external feedback.
- Possess a clear understanding of the philosophy and mission of the Company and lead by example and role modeling team-oriented behavior.
- Take initiative and maintain a constructive relationship with Team Members.
- Knowledge of Anti - Money Laundering requirements, and all gaming procedures relating to the Bingo Department