About this role
Description
- Responsible for practicing, supporting and promoting Station Casinos' "We Win Hearts" Company-wide culture.
- Receive and return Guests' phone calls quickly, courteously and in a professional manner.
- Keep daily phone log.
- Complete profile form.
- Create Client files.
- Fax and/or email menus and catering packets.
- Enter data into BEOs as needed.
- Correspond with Guests and potential Guests.
- Conduct site inspections for potential business.
- Distribute catering order form to Catering Manager.
- Integral position in supporting the Catering and Conference Department daily activities in creating success events.
- Assist with Conference Managers with resume creation, VIP amenities, airport transfers, Client communications, convention master bill invoices, booking turnovers, and interdepartmental communications.
- Correspond with Guests and potential Guests via email and phone.
- Other job related duties as assigned.
Qualifications
- Ability to communicate effectively with Guests, Team Members and Management.
- Must have basic computer skills and working knowledge of Email, Word and Excel.
- Sales Force and LMS knowledge helpful.
- Able to maintain confidentiality.
- Able to handle multiple tasks, and establish priorities effectively.
- Able to utilize critical thinking skills in order to work independently and make decisions without direct supervision.
- Flexible with daily responsibilities and work schedule.