About this role
JOB ACCOUNTABILITIES
- Manage and maintain on-premises and cloud-based IT infrastructure, ensuring optimal performance and availability.
- Resolve infrastructure-related incidents and ensure timely service delivery in line with agreed SLAs.
- Implement security policies, manage system access and ensure data protection and compliance.
- Monitor backup operations, conduct recovery testing and support disaster recovery activities.
- Maintain IT asset inventories and coordinate vendor support and maintenance agreements.
- Maintain technical documentation and provide guidance to junior team members.
- Identify automation opportunities and recommend improvements to enhance efficiency and reliability.
- Support infrastructure projects, system upgrades, new deployments and cloud integrations, including remote-site support when required.
MINIMUM KNOWLEDGE/ EXPERIENCE / TRAINING / QUALIFICATIONS REQUIRED FOR POSITION
- Local or London O/L 6 passes with “C” for Mathematics and English.
- Bachelor’s degree in computer science, Information Technology, Information Systems or a related field from a recognized university (UGC-approved or equivalent).
- Equivalent professional qualifications with demonstrated technical competency will also be considered.
- Minimum 2–4 years of experience in ICT infrastructure support and systems administration.
- Hands-on experience in administering Windows-based enterprise systems.
- Knowledge of Active Directory, Group Policy, DNS, DHCP, backup and recovery solutions, storage systems and networking fundamentals.
- Experience with virtualization platforms (VMware, Hyper-V or equivalent) will be an added advantage.
- Exposure to cloud platforms (Microsoft Azure, AWS or Google Cloud) and hybrid infrastructure will be an added advantage.
- Experience in multi-site or Group company environments will be an added advantage.
- Membership in a recognized professional IT association will be an added advantage.
If you think you have what it takes to be successful in this challenging role, please “Click Here” to apply.
Pay and benefits of the above position will be competitive, and the rewards are performance driven
Hayleys is an Equal Opportunity Employer.