About this role
About GSS
As the internal support organization for DNV and DNV owned companies, we deliver shared services within Human Resources, Finance, IT and Real Estate & Procurement to DNV globally. Our mission is to enable DNV to grow, succeed with its business goals and improve competitiveness. Customer experience is at the core of everything we do. GSS is responsible for many of the tools, processes and daily routines that create the backbone of DNV.
We are looking for a GEP System Specialist to join DNV's Rem&Proc Stream and report to the GC Rem&Proc Manager. In this role, you will become DNV's key internal technical expert for the GEP Source-to-Contract (S2C) platform, providing technical expertise, support, and platform administration.
The role will serve as DNV's primary internal technical expert for GEP, supporting users, troubleshooting issues, maintaining platform knowledge, and assisting with configuration, testing, and enhancement activities. The position will work closely with business stakeholders, IT teams, implementation partners, and GEP support teams to ensure the platform operates effectively and that technical knowledge is developed and retained within DNV. The role is intended to establish and maintain internal GEP knowledge while supporting the successful implementation and long-term operation of the platform.
Key Responsibilities
- Develop and maintain strong expertise in the GEP platform, including its functionality, workflows, configuration, and integrations.
- Act as a key point of contact for complex GEP-relates issues and support their resolution in collaboration with GEP support and internal IT teams.
- Support platform configuration, enhancements, testing, releases, and deployment of new functionality.
- Assess business requirements and help translate them into effective platform solutions.
- Maintain high-quality system documentation, configuration records, and support procedures.
- Identify opportunities to improve platform utilization, user experience, and overall effectiveness.
- Investigate technical and functional issues and coordinate their effective resolution with GEP support teams and internal IT teams.
- Support knowledge transfer and help build sustainable internal GEP expertise within DNV.
- Evaluate new GEP features, releases and platform developments and advise stakeholders on their potential application within DNV.
- Flexible work arrangements for better work-life balance.
- Generous Paid Leaves (Annual, Sick, Compassionate, Local Public, Marriage, Maternity, Paternity, Medical leave).
- Medical benefits (Insurance and Annual Health Check-up).
- Pension and Insurance Policies (Group Term Life Insurance, Group Personal Accident Insurance, Travel Insurance).
- Training and Development Assistance (Training Sponsorship, On-The-Job Training, Training Programme).
- Additional Benefits (Long Service Awards, Mobile Phone Reimbursement).
- Company bonus/Profit share.
Benefits may vary based on position, tenure/contract/grade level
DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.
Required Skills and Experience
- Hands-on experience with GEP SMART or other GEP solutions.
- Proven experience in implementing, configuring and supporting GEP platform in a complex organizational environment.
- Good understanding of Source-to-Contract (S2C) processes, including sourcing, supplier management and procurement workflows.
- Experience with application or platform support, including troubleshooting and resolving user issues.
- Experience supporting system enhancements, testing, configuration and platform changes.
- Good understanding of system integrations, APIs and data management concepts.
- Strong analytical and problem-solving skills with the ability to translate business requirements into platform solutions.
- Strong communication and stakeholder management skills and ability to collaborate across business, IT, and external vendor teams.
- Well-organized, service-oriented, and comfortable working in a continously evolving technical environment.
- Fluent in written and spoken English.
Security and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process, in accordance with applicable country-specific laws and practices.