About this role
The Payroll Operations Officer will join the Delivery & Practices – EXM team to manage end‑to‑end payroll processing for multiple client accounts. You will ensure accurate, timely payroll runs, maintain compliance with tax regulations, and support the outsourcing model by liaising with clients and internal stakeholders. This position offers exposure to a fast‑paced environment where continuous improvement and client satisfaction are paramount.
- Execute weekly and monthly payroll runs for assigned client accounts.
- Validate employee data, time‑cards, and deductions for accuracy.
- Prepare and submit statutory tax filings and compliance reports.
- Respond to client inquiries and resolve payroll‑related issues promptly.
- Coordinate with finance and HR teams to ensure seamless data flow.
- Maintain payroll records and documentation in accordance with company policy.
- Assist in the onboarding and off‑boarding of client payroll services.
- Identify process improvement opportunities and support implementation.
- Monitor payroll service level agreements and report performance metrics.
- Stay updated on local tax legislation and payroll best practices.
- Graduate degree in Business, Finance, Accounting, or related field.
- Minimum 1 year of experience in payroll processing, preferably in an outsourcing environment.
- Strong knowledge of payroll tax regulations and compliance requirements.
- Familiarity with payroll software and MS Excel.
- Excellent attention to detail and numerical accuracy.
- Effective communication skills for client and internal interactions.
- Ability to manage multiple client accounts simultaneously.
- Problem‑solving mindset with a proactive approach.
- Team player with a commitment to delivering high‑quality service.
- Eligibility to work in the jurisdiction where Alldigi Tech Limited operates.