About this role
JOB TITLE
Slot Attendant
POSITION CODE
005225
GRADE
DEPARTMENT
Slots
REPORTS TO
Casino Ops Supervisor
PAY TYPE
MINIMUN AGE
BENEFITS
$9/hr, plus tips
21 yrs of age
Medical, Dental, Vision, Life & Disability Insurance, 401(k), Paid Time Off, Education Assistance, Team Member Discounts
JOB SUMMARY
Jackpot/EGD Fill (manual).
Buy Slip.
Machine Entry Authorization Log.
Order for Jackpot / EGD Fill/Billfold Jackpot Payout.
Gratuity Deposit Form.
Jackpot Slip.
Temp Bank Voucher.
Variance Slip.
Sensitive Key Control Log (Access to Sensitive Keys as prescribed in Section I-070 of these Accounting and Internal Control Procedures.)
HOW YOU WILL CREATE THE EXTRAORDINARY
- Enhances guest’s slot entertainment experience by creating a fun, high-energy environment
- Actively patrols assigned sections looking for opportunities to surprise and delight guests
- Displays attentive, upbeat, and enthusiastic behavior during each and every “Moment of Truth” interaction
- Develops customer loyalty by delivering unparalleled guest interactions
- Clearly communicates functionality of Slot Floor
- Verifies and countersigns hand paid jackpots
- Keep slot area clean and secure
WHAT YOU WILL NEED
- Excellent oral communication skills.
- Understands the needs of our guests
- Knows the reward programs for our guests
- Ability to read, write, speak and understand
- Ability to respond to common inquiries or complaints from customers and employees.
- Minimum 6 months experience in Slot Operations or Slot Performance or equivalent casino work experience preferred
- Previous slot experience preferred
- Previous money handling experience preferred
- Must possess basic math skills
- Ability to interact with customers and employees
- High school graduate or GED equivalent
GAMING
Must have the ability to hold an Occupational License as required by the Illinois Gaming Board.
FLSA STATUS
NON-EXEMPT
LEGAL EMPLOYER
MIL
MULTI-PROPERTY
NO
BONUS PLAN
NO
LICENSE(S)
IL Gaming LV 2
EEO CODE