About this role
Role : Office Administrator
Location : Dubai
Role Purpose
Supporting the Business Banking Head.
Key Accountabilities of the role
- Manage external contacts for the Business Banking Head, proactively understanding who they are, which are priority contacts and keeping track of periodic communication needed for priority contacts.
- Design filing systems, ensure filing systems are maintained and up to date and Ensure protection and security of files and records.
- Ensure effective transfer files and records.
- Transfer and dispose records according to retention schedules and policies.
- Report to Business Banking Head on regular basis the daily correspondence with service providers as well as the business partners.
- Manage service staff, temp staff & client receptionists.
- Handling internal memos for the department & also the external communications with external service providers/parties.
- Responsible for consolidating all performance appraisals of team members & coordinate with HR for the same.
- Manage all the office expenses related to stationary, printings, premises, and other amenities.
- Coordinate with Facility Management department related to any premises issues.
- Handle the interview appointments & recruitment agencies for the Business Banking Head.
- Coordinate with IT for on boarding of the new staff members & any additional requirement related to technology.
- Oversee the team events/gathering for Business Banking.
- Compliance with ADIB internal guidelines/policies & adhere to ADIB standards & values.
- Act as part of contact for general administrative matters and support issues as and when required.
- Handle confidential information in a professional and discreet manner.
- Handle Leave and Training plans.
- Manage Business Continuity requirements related to planning, implementing and testing for the unit/dept.
Specialist Skills / Technical Knowledge Required for this role:
Minimum 6 years of experience in Professional services environment.
- Strong background of administrative issues/dealing with vendors.
- Excellent calendar management skills, including the coordination of complex executive meetings.
- Understanding of internal bank processes and facility management.
- Strong organizational and strategic planning skills.
- Time Management & Task Prioritization.
- Ability to work in teams with teamwork spirit.
- Ability to maintain a high degree of confidentiality.
- File and Document Management.
- Ability for problem solving & managing expectation.
- Good communication, interpersonal skills & fluent in English and/or Arabic.